SmartAction Sponsoring Frost & Sullivan Executive MindXchange

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Event Will Connect Business Leaders to Discuss Key Issues Facing the Customer Experience Landscape

SmartAction, the leading provider of artificial intelligence voice self-service systems, today announced that it will sponsor the 10th Anniversary Customer Contact 2014, West: A Frost & Sullivan Executive MindXchange, taking place on October 19-22, 2014 at Loews Coronado Bay Resort in San Diego, CA.

The Customer Contact 2014, West: A Frost & Sullivan Executive MindXchange is celebrating its 10th anniversary of this event which provides executives with an opportunity to meet and collaborate with the brightest minds in the customer service industry. The MindXchange leverages the collective expertise of both participants and sponsors to fuel substantive discussions and peer benchmarking, making the event over 80% interactive. The event will host more than 30 distinguished panelists and speakers, from companies such as Allstate, Starbucks, and Yahoo.

In addition to being an event sponsor, SmartAction will also host The Vino Voyage networking event. The Vino Voyage will allow participants to enjoy a sophisticated jaunt around San Diego’s largest natural harbor on the 58 foot SUNCHASER American Catamaran, The Aolani. The networking event will take place on Sunday, October 19, 2014 at 11:00 am.

“We look forward to joining this one-of-a-kind event that brings together executives in customer service who are committed to providing a better experience for their customers,” said Tom Lewis, CEO of SmartAction. “This will be an important event for business leaders to attend as we work toward our common goal of bringing real-world solutions to the issues facing the customer service industry.”

For more information on attending the 10th Anniversary Customer Contact 2014, West: A Frost & Sullivan Executive MindXchange, please visit

About SmartAction
SmartAction offers one-of-a-kind Artificial Intelligence (AI) voice self-service for medium to large businesses. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent.

Learn more at or call 888-882-9520.

About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community.

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Blake Manosh
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