'We’re excited to recognize Discovia as an Orange-level Best in Service partner,' said Andrew Sieja, president and CEO of kCura.
San Francisco, Calif. (PRWEB) October 02, 2014
Discovia, a leading global provider of eDiscovery services to corporations, law firms and government entities, announced today that it has achieved kCura's Orange-level Relativity Best in Service designation, which recognizes Relativity Premium Hosting Partners who provide an exceptional Relativity experience to a larger-than-average volume of end users.
“Discovia is honored to be recognized by kCura as a Best in Service partner for the fourth consecutive year,” said Discovia President of Sales Greg Mazares. “Previously recognized as a Blue-level Best in Service partner, achieving Orange-level status not only demonstrates our commitment to investing in great people and a robust infrastructure, but our ability to support large global corporate and law firm clients with high user counts.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service partners’ data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
Since becoming a Relativity Premium Hosting Partner in 2008, Discovia has been recognized several times by kCura for such achievements as Relativity Certified Reseller, Relativity Certified Administrator and Relativity Certified Sales Professional.
“We’re excited to recognize Discovia as an Orange-level Best in Service partner,” said Andrew Sieja, president and CEO of kCura. “By achieving the next level of Best in Service, Discovia’s team demonstrates their commitment to providing a quality Relativity experience at a larger scale.”
Recognized as a "Leader" in Gartner's 2014 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software, Relativity. Relativity has more than 100,000 active users worldwide from organizations including the U.S. Department of Justice and all of the top 100 law firms in the United States. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 100th fastest-growing technology company in North America on Deloitte's Technology Fast 500 and named one of Chicago's Top Workplaces by the Chicago Tribune. Please contact kCura at sales(at)kcura(dot)com or visit http://www.kcura.com for more information.
Discovia is a leading global provider of electronic discovery services to corporations and law firms handling litigation, internal and ITC investigations, and HSR Second Requests. Services include onsite and remote data collections, data minimization, data processing and hosting, expert application of leading technology-assisted review tools, document review management, and document productions. Through its proprietary processes, highly-automated operation and outstanding talent, Discovia delivers a 99.6 percent accuracy rate, data culling rates of over 95 percent for repeat clients, and a net promoter score of over 60 percent. Discovia is the first eDiscovery services firm to deliver a fixed-price managed service, enabling Fortune 500 corporate legal departments and law firms to gain a world-class eDiscovery function without building it internally. More information is available at 415-392-2900 or http://www.discovia.com.
Nuala Coogan, Discovia, 415-321-8279