May I See Your ID is Not Just a Compliment, it’s the Law; Jancyn Mystery Shops Works With Restaurants and Retailers to Stay on the Right Side

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Jancyn Evaluation Shops, a leader in the mystery shopping industry, has implemented programs in order to ascertain whether restaurants and retailers are checking IDs for underage patrons.

I knew that!

Smart, pro-active companies retain an ongoing program providing the advantage of showing they do all they can to train and mitigate possible infractions.

In the world of mystery shopping services, companies enter into these programs with a variety of goals. For some, they may be interested in analyzing whether franchises are in compliance with corporate standards. For others, they might be trying to gather ongoing feedback concerning new products or services. For another company, their interest might be in gathering data concerning customer service opportunities to advance their revenues.

However, many businesses engage a mystery shopping service in order to regularly check that their employees are compliant with legal guidelines. One example is fair house laws at rental communities. Other common users of this service are restaurants, gas quick stops and grocery store chains that must properly check ID when selling alcohol to individuals who appear to be under the age of 30. While the penalty for selling to a minor varies from state to state, the accompanying punishment may include a fine and, in the case of chronic offenses, the revocation of a business’s liquor license. In California, for instance, a first time offense can result in a fine of up to $3,000. Whether the liquor selling business is a small local enterprise or a large national chain, these types of fines can negatively impact any bottom line.

San Jose, California based Jancyn Evaluation Shops has developed targeted mystery shopping programs to successfully address whether alcohol sales to minors is occurring within businesses. States Vice President Vicki Dempsey, “The sale of alcohol to individuals who are under the legal drinking age is a serious matter and one which businesses cannot ignore. Smart, pro-active companies retain an ongoing program providing the advantage of showing they do all they can to train and mitigate possible infractions. Jancyn actively recruits shoppers who are in the 21 to 30 age ranges in order to have them perform assignments to address age compliance issues within business, both local and national.”

Age compliance reporting is a valuable tool for any business that sells alcoholic beverages. The reporting provides necessary feedback that allows companies to keep a watchful eye on compliance regulations.

Additionally, the mystery shopping assignments can be scheduled for varying times during the day or days of the week, to ascertain the performance of a variety of staff members or an assortment of shifts. This sort of detailed reporting goes a long way towards ensuring compliance and minimizes the risk of unwanted fines and other legal ramifications.

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Vicki Dempsey
+1 408 267-2600 Ext: 300
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