Pipeliner CRM Releases White Paper: Surveys Customers on Ease and Speed of Getting CRM Up and Running

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Pipeliner CRM today released a new white paper on the importance of efficient and low-cost CRM onboarding. The white paper surveys customers and demonstrates that intuitive implementation, training, and administration are crucial to the choice of CRM.

Administrative Onboarding
Pipeliner CRM surveyed its customers to assess satisfaction with onboarding speed and ease of use. When asked how complicated it was to get Pipeliner CRM up and running at their companies, 77 percent of Pipeliner CRM customers surveyed found Pipeliner “easy” -- a dramatic result when contrast against industry averages. The majority of Pipeliner customers responded that onboarding took less than a week as compared to several weeks or months with competing products.

Findings on Training Issues
Traditional CRM solutions have been complex, difficult and time consuming to train on, and the target of endless complaints. Because Pipeliner CRM was designed to be intuitive for users, training is commonly done in as little as a few hours to a few days. No formal training courses are offered or required.

  •     33% responded that training was very effective and that their teams were able to use Pipeliner CRM immediately.
  •     57% had few questions after training.

Customization and Flexibility
Another key factor in onboarding CRM is the customization of the application to a company’s sales process.

  •     38% changed their sales process at least once per quarter, while 43% once or twice a year.
  •     71% replied that with Pipeliner CRM, changing the sales process itself took minutes, while 29% reported an hour or two.

Comparison with Competitors
Pipeliner CRM did a comparison with its competitors to ascertain the considerable real-world savings you could expect to see from Pipeliner CRM in comparison to its main competitors. The parameters were: Average License Cost, Costs for Administrators (Personnel cost), and Administrators Onboarding Costs.

  •     Using Pipeliner CRM, the total savings were $ 338,770.00 (or 90% over the competitors’ products).

Summary of Findings
Pipeliner CRM is organizing customer workflows in ways that demonstrate an innate feel for what salespeople actually want and need. Easily implemented, Pipeliner is non-disruptive and readily adopted by salespeople who find that using the system helps them sell better and faster, and by sales managers who benefit from an accurate, predictable, and low-risk pipeline management.

For more information on Pipeliner CRM software or to download a 30-day free trial, please visit: http://www.pipelinersales.com/. For the complete white paper: http://www.pipelinersales.com/doc/crm-onboarding/

About Pipelinersales Inc.
Pipeliner CRM is a software system that enables salespeople and teams to understand their sales process and accelerate opportunities toward a close, while saving time and maintaining focus. Pipeliner overlays organizational features atop a visual interface, creating a worktool that adapts to and grows with the organization.
Easily implemented, Pipeliner is non-disruptive and readily adopted by salespeople who find that using the system helps them sell better and faster, and by sales managers who benefit from an accurate, predictable, and low-risk pipeline.
Headquartered in Los Angeles, California and Vienna, Austria, Pipeliner CRM has offices in the UK, Sweden, Slovakia, and India. Engage with us on Facebook, LinkedIn, and @PipelinerCRM.

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Colleen Toumayan
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