Solving a Multi-Billion-Dollar Problem: Inmar and Gates to Lead AASA Webinar on Warranty Insight for Automotive Suppliers

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Inmar’s supply chain expert to facilitate data insight session for industry group’s effort to identify collaborative ways to improve warranty strategies.

Inmar, a company that operates intelligent commerce networks, today announced that Inmar will conduct an exclusive webinar for the Automotive Aftermarket Suppliers Association (AASA) from 2-3 p.m. EDT, on Thursday, October 9.

Titled “Maintenance Required: Repairing Warranty Management in Automotive Aftermarket,” the webinar will be co-presented by Rob Zomok, Inmar’s senior director of supply chain performance analytics, and Dave Miller, vice president of marketing, Gates Corporation. The discussion will focus on helping automotive aftermarket parts suppliers, discussing best practices, recent learnings and gains. Additionally, they will explore possibilities for helping aftermarket auto parts makers and auto parts retailers collaborate to find warranty-policy balance that serves efficiency, discipline and cost management in the reverse supply chain. Miller will discuss metrics, value points and learnings toward short-term handling cost reduction and substantial long-term savings. The discussion will examine development of best practices for warranty returns management and draw from gains that can be benchmarked from other industries facing similar warranty challenges in a retail environment where increasingly liberal retail returns policies can be extremely costly for all players throughout the supply chain continuum.

“Automotive aftermarket parts suppliers face significant challenges with managing costs and policies for warranty returns,” Zomok said. “Retailers and suppliers can collaborate to see their respective supply chains as one integrated process and find ways to balance warranty returns policies in ways that manage costs and make gains possible for both trading partners.”

To learn more about the webinar or to register, go to and click on the banner promoting the webinar at the top of the AASA home page.

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Inmar is a technology company that operates intelligent commerce networks. Our platforms connect offline and online transactions in real time for leading retailers, manufacturers and trading partners across multiple industries who rely on Inmar to securely manage billions of dollars in transactions. Our Promotions, Supply Chain and Healthcare platforms enable commerce, generate meaningful data and offer growth-minded leaders actionable analytics and execution with real-time visibility. Founded in 1980, Inmar is headquartered in Winston-Salem, North Carolina with locations throughout the United States, Mexico and Canada.

For more information about Inmar’s products and services, please call 866.440.6917 or visit

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Sharon Joyner-Payne
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