The innovations we are making in our platform are enabling clients to adapt and grow their service businesses.
(PRWEB) October 06, 2014
ServicePower Technologies Plc (AIM: SVR), a market leader in field management software, is pleased to announce it has signed an extended agreement with a US security systems provider, under which ServicePower will provide additional licences and recurring support and maintenance worth in excess of $500,000.
The extended agreement, with a US provider of residential and commercial security systems, as well as medical alert systems, includes additional licenses for its fleet of system installers and repair technicians. The contract includes an upgrade to the latest version of ServiceScheduling, and development of custom features to support its growing product portfolio of smart, connected security systems.
Marne Martin, CEO of ServicePower, commented, "This contract extension with a long standing customer validates the strength of our relationships with clients. The innovations we are making in our platform are enabling clients to adapt and grow their service businesses as products become more complex and connected to the home.
“The security industry was one of ServicePower’s earliest forays into M2M connected services. Advances in security products, including Smart Home Automation and live monitoring from device based apps, require the connectivity to system sensors that we support today. The additional logic that we have built into our Smart Scheduling Broker software can model failure data, thereby pre-empting issues, so that a home or business’ security system remains secure at all times. Our innovations truly are enabling the evolution to proactive service management.”
ServicePower, the acknowledged leader in Optimisation Technology, provides an innovative global, fully mobilised field service management software platform used by field service organisations such as Assurant Solutions, Mitsubishi, Farmers Insurance, AIG Warranty and Pitney Bowes to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimisation, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit http://www.servicepower.com