EMSI Engages Hank George, Inc. to Develop Exclusive APS Summary Manual and Training System

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EMSI has engaged Hank George, Inc. to develop a proprietary attending physician statement (APS) summary manual and comprehensive training system exclusively for EMSI. EMSI underwriters are required to complete the APS summary training course, enhancing the value of EMSI’s APS summaries for all customers.

APS summaries can be one of the most valuable resources in an underwriter’s toolbox, greatly reducing the time it takes to issue a policy.

Examination Management Services, Inc. (EMSI), the market leader in medical information, risk management and investigative services, has engaged Hank George, Inc. to develop a proprietary attending physician statement (APS) summary manual and comprehensive training system exclusively for EMSI. EMSI underwriters are required to complete the APS summary training course, enhancing the value of EMSI's APS summaries for all customers.

"APS summaries can be one of the most valuable resources in an underwriter's toolbox, greatly reducing the time it takes to issue a policy," said Hank George, FALU, CLU, FLMI, CEO of Hank George, Inc. "The key is trusting the APS summary and the medical information that the third-party underwriter included. I am confident that through the rigor of this training program, EMSI's professional team of experienced underwriters will provide consistent APS summary reports that are comprehensive and include the details that an insurance underwriter needs."

EMSI's new APS summary manual includes 126 pages of detailed direction regarding what should be included in an APS summary, covering impairments such as hepatobiliary disorders, tobacco and nicotine/cotinine usage and skin diseases. In addition to reviewing and comprehending the APS summary manual, EMSI underwriters will be required to complete a 12-week training course offered through its new proprietary APS training system.

"Quality is fundamentally important to EMSI and critical to our customers," said Traci Davis, vice president of Underwriting Operations, EMSI. "Partnering with Hank George, Inc. further strengthens our APS summary service, enhancing our ability to deliver the most relevant medical information available to our customers so they can make more informed business decisions."

On a quarterly basis, Hank George, Inc. will conduct independent audits to ensure inclusion of key data points and details required for a thorough risk assessment. The combination of this robust training system in tandem with EMSI's U.S.-based underwriting experts will ensure that the highest standards in APS summary services are met.

For more information regarding EMSI’s underwriting services, please contact us.

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