San Francisco (PRWEB) October 08, 2014
Who: LiveOps, Inc., the global leader in cloud contact center and customer service solutions.
What: Dreamforce is the world’s largest software event. salesforce.com’s annual user and developer conference brings together all of the leaders in cloud computing to collaborate, connect and inspire. Every year, attendees learn how the next wave of cloud computing can help their businesses grow. Dreamforce ’14 will feature keynotes from some of the world’s most innovative thinkers, including Hillary Rodham Clinton, Tony Robbins and more. Attendees will learn from the speakers, exhibitors and their peers through interactive demos, in-depth discussions, technical training and fun events.
Where: Dreamforce ‘14 will be held at the Moscone Center and various locations around San Francisco.
When: Monday, October 13 – Thursday, October 16, 2014
Why: New technologies, from WebRTC to big-data, multichannel routing, are primed to propel customer service to the next level as customers demand interaction on social channels—and LiveOps is at the forefront. LiveOps offers a true cloud contact center experience that allows customers to rapidly deploy the technology, instantly scale to meet contact center volume with dynamic bursting and quickly experience the unmatched service quality, flexibility and business results so many brands rely on every day. LiveOps has offered salesforce.com-integrated applications for years, allowing seamless integration of cloud contact centers with salesforce.com systems. LiveOps will showcase the technologies and services it offers to help brands be successful in Booth 2116 in the North Hall.
LiveOps Speaking Session at Dreamforce:
- LiveOps is sponsoring a breakout session titled “Reaping the Rewards of a High-Performance Contact Center” on Monday, October 13 at 2:30 p.m at The Westin St. Francis in Elizabethan rooms C and D. Delivering an exceptional customer experience is part art and part science, and learning how to combine both to create a high-performance contact center is priceless. Discover the secrets to extending your Salesforce CRM to fuel your customer experience management, improve business agility to grow your business, reduce operational costs and save millions of dollars. Industry-renowned CRM expert Barton Goldenberg joins LesConcierges and Axcient to discuss how to maximize your investment in Salesforce CRM to build a high-performance customer service operation.
Have Lunch with Us:
- Rob Clarke, senior vice president of global platform sales at LiveOps, will host a Table Talk on Monday, October 13 from 11:30 a.m. to 1:30 p.m. in the Yerba Buena Gardens Terrace. The Talk will focus on tips and tricks to sell more and service better with a salesforce.com contact center. Conference attendees are invited to stop by and participate in an interactive discussion. Look for the LiveOps table to attend.
To schedule a meeting with a LiveOps representative, click here.
For more information about Dreamforce ’14 or to register to attend, visit http://www.salesforce.com/dreamforce/DF14/.
LiveOps is the global leader in cloud contact center and customer service solutions. More than 350 companies around the world, including ProFlowers, Ideal Living, Murad, Aegon, Salesforce.com, Symantec, Royal Mail Group and Amway New Zealand, trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest U.S.-based cloud contact center of 20,000 home-based, independent agents. With more than 13 years of cloud experience, LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, LiveOps supports a wide range of industries, including financial, health care, insurance, retail and high tech. For more information visit http://www.LiveOps.com.