Our regulatory landscape has shifted and we’ve seen TCPA class action suits continue to rise, while FDCPA and FCRA suits on the decline. Those changing factors have an impact on how companies approach compliance and manage legal resources.
Cedar Falls, IA (PRWEB) October 14, 2014
CBE Group (CBE), a leader in the debt collection industry, announced its Chief Legal Officer and General Counsel, Michael L. Frost, will present at both the ACI and NARCA conferences in October.
The ACI’s 20th Consumer Finance Class Actions and Litigation conference will feature a panel discussion including Frost on Oct. 24. The In-House Insights roundtable discussion will focus on trends seen by corporate counsel, including growth in TCPA class action cases and declines in FDCPA and FCRA cases.
Joining Frost on the panel are Christopher Shaheen, U.S. Bank; Jon Hubbard, Capital One; Michael Goldberg, Wells Fargo Law Department; Chris Lagow, Portfolio Recovery Associates, Inc.; and Tim Collins, Convergent Outsourcing, Inc.
“Our regulatory landscape has shifted and we’ve seen TCPA class action suits continue to rise, while FDCPA and FCRA suits on the decline,” Frost said. “Those changing factors have an impact on how companies approach compliance and manage legal resources.”
The following day, Oct. 25, Frost will present in Las Vegas for the NARCA fall conference. In the session, “CFPB Investigations and Examinations – From the Lens of Experience,” Frost will share CBE’s experience in teaming with an outside auditor to prepare for CFPB regulations and audits. The panel also includes Chris Willis, Ballard Spahr LLP; Joe Cooling, Frederick J. Hanna and Associates, P.C.; and Tim Collins, Convergent Outsourcing, Inc.
Frost joined CBE in 2004. He oversees the company’s Regulatory Compliance Department and guides the company’s direction on all legal matters. He is a frequent guest speaker at various debt collection conferences and meetings, as well as serving on the board of local non-profit organizations. Frost serves on the ACA International Board of Directors and was awarded the 2014 Members Attorney Program Designation.
About CBE Companies
CBE Companies is a global business process outsourcing (BPO) organization offering third-party debt collections, first party collections, customer care, professional services and software-as-a-service products. CBE Companies is supported by a leadership team of tenured industry experts. Its workforce of dedicated professionals is quickly growing. As the organization grows, new career opportunities are continually created. The mission of CBE Companies is to make its customers better through:
- Focus on the deepest understanding of its customers' business
- Innovative solutions that provide clear value in solving specific business challenges
- A unique culture and investment in employee engagement
CBE Companies currently employs more than 1,200 people in seven locations globally. Its corporate headquarters is located in Cedar Falls, Iowa, with two additional facilities in Waterloo, Iowa, and additional facilities in Overland Park, Kansas; Haverhill, Massachusetts, New Braunfels, Texas and Manila, Philippines. The organization is consistently recognized as a top five Employer of Choice in the Cedar Valley. It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces.