Opportunity Awaits Participants in Emerging Merchant-Funded Rewards Industry

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New research from Mercator Advisory Group discusses how card issuers can capture the potential of merchant-funded rewards.

One of the 4 exhibits in this report

Payments and commerce are becoming more intertwined every day.

The market was buzzing with optimism in 2012 when Mercator Advisory Group last addressed the topic of merchant-funded rewards for credit card holders. Venture capital investment was abundant, and vendors of card-linked offer solutions were confident that their technology would quickly transform retailers’ promotional strategies and credit card issuers’ reward programs.

This year’s market review finds that merchant-funded reward programs have not delivered the results many financial institutions had expected. The last two years have indeed been a learning experience for all parties involved in this emerging industry.

Mercator Advisory Group’s most recent research report, Merchant Funded Rewards: Issuers Regroup After Disappointment, reviews legacy models and emerging technology solutions for card-linked merchant-funded reward programs, diagnoses the causes of the industry’s underwhelming performance, and explains how financial institutions can still get value from these programs.

“Payments and commerce are becoming more intertwined every day,” comments Michael Misasi, senior analyst at Mercator Advisory Group and author of the report. “Card-linked offer programs combine elements of payments, digital advertising, rewards, and loyalty. Cross-industry collaboration will be crucial for financial institutions and payment services providers to realize the opportunity inherent in this emerging business.”

Highlights of this research report include:

  • A comparison of several issuers’ merchant-funded reward programs
  • A review of the card-linked offer vendor landscape
  • An analysis of how new players might upset the transaction-driven offer model
  • Estimated and projected U.S. consumer credit volume driven by card-linked offers

This report contains 21 pages and 4 exhibits.

Companies mentioned in this report include: Affinity Solutions, Ally Bank, American Express, Bank of America, Capital One, CardLinx, Cardlytics, Card Spring, Cartera Commerce, Coupons.com, Discover, Edo Interactive, Fifth Third, First Data, FreeMonee, Linkable Networks, Living Social, Lloyds, MasterCard, PNC, Regions, Truaxis, and Twitter

Members of Mercator Advisory Group’s Credit Advisory Service and Debit Advisory Service have access to this report as well as the upcoming research for the year ahead, presentations, analyst access, and other membership benefits.

For more information and media inquiries, please call Mercator Advisory Group's main line: (781) 419-1700

For free industry news, opinions, research, company information and more visit us at http://www.PaymentsJournal.com.

Follow us on Twitter at http://twitter.com/MercatorAdviso r

About Mercator Advisory Group
Mercator Advisory Group is the leading independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com.

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Emily Bergeron
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