Genesis Health Group Selects Avadyne Health for Self-Pay Services

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Successful relationship with revenue cycle services firm prompted decision for self-pay partnership.

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Genesis Health Group has selected Avadyne Health, a leading provider of revenue cycle services and technology, to provide Self-Pay Account Resolution for all 40 clinics located in the Quad Cities area.

Pamela Scott, Revenue Cycle Administrator, stated, “We felt utilizing an external partner that we have had success with in the past could improve our performance and yield favorable results. While Avadyne Health understands that they are an extension of us, supporting our mission with our patients is critical to our relationship.”

The US-based Avadyne staff will aid the Genesis Health Group in converting self-pay receivables to cash while delivering to its patients a world-class Patient Financial Experience—a core principle of the company’s customer service practices. Each member of the Avadyne team has an average tenure of over 8 years with the firm and receives monthly coaching sessions to ensure they stay the best in the industry.

“I look forward to extending our services for one of our most established clients,” said Moises Eilemberg, CEO of Avadyne. “We’ve had a longstanding relationship with Genesis Health Group, and I’m honored they have engaged Avadyne Health to continue fostering a positive patient experience across all self-pay accounts.”

About Avadyne

Avadyne Health is a revenue cycle workflow technology and outsourced services firm serving more than 220 hospitals in 33 states. Avadyne services include self-pay follow-up, A/R and denial follow-up, and collection of post write-off accounts. Avadyne technology offerings include denials, A/R, and patient access workflow, along with complete dashboards and reports. Avadyne leads the industry in self-pay innovation with its Total Patient Experience approach and in technology with its Next-in-Queue workflow. Client teams use Avadyne’s workpooling technology to maximize patient access and business office outcomes. The Avadyne team works on the same technology, so the firm can continuously adapt to meet client goals and challenges, and workloads, either in a fully outsourced capacity or as a “SafetyNet” for clients. For more information, visit

About Genesis Health Group

At Genesis Health Group, we are dedicated to providing high quality care where the focus is on you and your family’s health. You’ll find convenient services in the specialties of family practice, pediatrics, internal medicine, neurosurgery, obstetrics and gynecology, osteopathic manipulation, psychology, endocrinology, integrative wellness, medical aesthetics and surgery at numerous Quad City locations.

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Andrea Carayiannas
Avadyne Health
+1 (619) 819-8844 Ext: 1034
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Avadyne Health
since: 10/2011
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