Personable Insurance Selects One, Inc. Solution for Payment Processing

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Personable Insurance Selects ProcessOne to Improve Overall Customer Payment Experience

One, Inc., a provider of software products to Property and Casualty insurers, announced today that Personable General Insurance Agency, Inc., a general agency and specialist program underwriting manager headquartered in San Diego, California, has selected ProcessOne® to manage its payment processing and daily cash reconciliation. Personable was established in late 2011 and underwrites non-standard auto insurance in California, Georgia, Florida and Texas.

Personable selected ProcessOne to improve the overall billing experience for its customers. Real time payment posting will enable Personable to provide a higher level of customer service and the ability to disburse payments into multiple trust accounts will streamline internal processes. ProcessOne will also help reconcile payments from multiple sources, reduce the complexity and cost of PCI compliance, and allow Personable to update web data in real time.

“We are looking forward to the business benefits that ProcessOne will bring to our business due to its ease of reconciliation, including a better customer experience for both our agents and policyholders,” said Rick Becker, Senior Vice President of Operations at Personable. “ProcessOne will enable our insureds to have real time access to their payment information in a secure environment.”

“We are excited to welcome Personable to the One, Inc. family as a ProcessOne customer,” said Christopher W. Ewing, President & CEO, One, Inc. “We’re looking forward to working with their team and helping Personable meet their long-term business objectives.”

One, Inc.'s suite of enterprise software enables carriers of all sizes to streamline processes and increase efficiency in each area of their organization. Its scalable, cloud-based solutions are engineered to optimize data and provide carrier value. Its InsureOne suite includes PolicyOne™ (policy management), ProcessOne® (payment processing and reconciliation), ContactOne™ (interactive voice response), ActivityOne™ (enterprise efficiency), AppOne™ (agency management), SalesOne®(marketing representatives management and CRM software), and DataOne® (business intelligence and reporting).

About Personable Insurance
Personable General Insurance Agency, Inc. is a general agency and specialist program underwriting manager headquartered in San Diego, California. The Company was established in late 2011. The Company is building a new industry leader by efficiently delivering a broader selection of non-standard auto insurance products to the independent agent than its competitors. Personable underwrites over $100 million of annualized personal auto insurance premiums in California, Texas, Georgia and Florida, and plans to continue growing organically and through additional strategic acquisitions. The Company has offices in San Diego and Irvine, California; Royse City, Texas; and in Atlanta, Georgia.

For more information about Personable, visit

About One, Inc.
One, Inc. builds software products that help Property and Casualty insurers replace their legacy core systems and dramatically increase their operational efficiencies and speed to market. Designed to be flexible and scalable, One, Inc. products enable insurers to deliver excellent service, expand markets, and lower operating costs. One, Inc.’s InsureOne Suite provides the core systems used by insurers as operational systems of record. See how One, Inc. is leveling the playing field.

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Eileen Potter
One, Inc
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