Tour de Force CRM Names Terry Kin Vice President of Operations

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Former Hercules Tire VP of IT & Real Estate Will Oversee Every Day Operations

Tour de Force, a leading provider of customer relationship management, business intelligence, and sales force automation solutions, has named Terry Kin as Vice President of Operations. As VP of Operations, Kin will manage the strategic and tactical operations of the Development, Support, and Professional Services Teams to ensure that each department is operating efficiently and effectively. Kin will work closely with the leaders of each department and will also work closely with leadership in the HR/Finance and the Sales and Marketing departments in order to improve collaboration across the organization.

Kin has over 20 years of experience in software development, information technology, and executive roles. Most recently, Kin served as Vice President of IT & Real Estate at Hercules Tire, where he led the implementation of the Epicor Eclipse ERP system in 1999. Before starting at Hercules Tire as the Director of MIS in 1999, Kin held various development and project management roles at Guardian Industries and Findlay Industries. He was also on the Board of Directors and the past President of the Eclipse User Group, an independent organization of distribution companies which use the Epicor Eclipse ERP software. Kin has an MBA from Bowling Green State University and a Bachelor of Business Administration from the University of Toledo.

“Terry is going to help Tour de Force balance the availability of resources between support, professional services, and development as we grow. He will help all of that talent work together for the good of the company, as well as for the good of the customer,” explains Matt Hartman, President/CEO.

“I look forward to working with the outstanding team in place in continuing to improve the company and the Tour de Force software to provide an even better CRM experience for our current and future customers” Kin said.


Tour de Force CRM, Inc. (Tour de Force) develops, sells, implements, and supports customer relationship management (CRM), sales force automation (SFA), and business intelligence (BI) software solutions that provide an organization with the tools they need to be more efficient and more effective. While Tour de Force was developed specifically for the distribution industry, it’s an ideal fit for any organization that operates in a B2B selling environment, and is currently being utilized in the Distribution, Manufacturing, Construction, Furniture Dealer, and Technology industries. To learn more about Tour de Force, including our full integration with Microsoft Outlook and most ERP systems, visit

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Ashley Heath
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