Sunnyvale, CA (PRWEB) October 21, 2014
To commemorate 10 years of developing and delivering customer relationship management software for small to mid sized businesses, Vtiger has launched free CRM apps for iPhones and Android devices. Following recent major updates to its cloud and open source editions, Vtiger continues to deliver fresh new reasons for businesses to join the more than 20,000 organizations already using its platform.
Used in conjunction with a Vtiger CRM edition, Vtiger's mobile apps provide rich small-screen experiences that unleash users from the relative immobility of a desktop or laptop experience. CRM users with the apps can access virtually any customer or business data whether at lunch across the office, or at a customer site across town. The mobile app's support for offline access further pushes the boundaries of remote work by letting users see and edit CRM records stored on their mobile devices when Internet access is unavailable, and synchronizing any changes back with Vtiger CRM when connectivity is restored.
Salespeople and sales management stand to benefit considerably from Vtiger’s mobile apps. From seeing pending tasks and activities on their calendars, to follow-up reminders and deal notifications, users can rest assured that they’re always up to date on what matters. Additionally, users can access on-the-fly information about leads, contacts, or deals with 360-degree historical views that include notes, communication histories, deal histories, quotes, invoices, and more.
Customer service teams and managers also stand to benefit with pop-up notifications about changes to assigned tickets, and the ability to edit and update those tickets, or to research complete customer histories as necessary to resolve issues and drive customer satisfaction.
When asked about the release, Vtiger's CEO, Sreenivas Kanumuru, had this to say: "We continue to make large strides toward driving customer-centric thinking at small and medium sized businesses, and believe that, especially for those organizations and employees that often work remotely, the release of free mobile apps will have a significant impact on their ability to productively engage with customers."
Any Vtiger CRM user can install the mobile apps by visiting the Google Play store, or the Apple App store and searching for Vtiger. Vtiger mobile apps connect to and synchronize with a Vtiger CRM account, and thus require at minimum a free trial of Vtiger CRM cloud Sales, Support, or Ultimate edition, or an installation of Vtiger CRM Open Source.
Vtiger develops Vtiger CRM Open Source and cloud CRM Sales, Support, and Ultimate editions. Vtiger CRM help businesses sales, marketing, and customer service departments become more customer centric, enabling them to increase sales revenue, marketing ROI, and customer satisfaction. By tracking every lead and contact’s journey from their very first message through every interaction, evaluation and purchase, Vtiger helps employees have more productive prospect and customer engagements, and management make more data-driven decisions. Vtiger also automates common business tasks, builds sales and support processes, and help manage projects, inventory.
A 15-day free trial of any Vtiger edition is available at http://www.vtiger.com. To contact sales or support, or to receive a no-obligation tailored demo, call 1-877-784-9277 or email firstname.lastname@example.org.
Company Name: Vtiger
Contact Person: Kieran Kay