Customers can now call Houston Overhead Door at any time of the day.
Houston, Texas (PRWEB) October 17, 2014
As one of the oldest door manufacturing companies in the Houston metropolitan area, Houston Overhead Door has steadily built a reputation for product innovation, great customer support, and solid craftsmanship. Recently, the company decided to enhance its customer service by launching 24-hour emergency service for both its residential and business clients. Customers can now call Houston Overhead Door at any time of the day. Another option of correspondence is using any of the three Service Request forms, which can be accessed by clicking the Services option at the upper right-hand side of the company website.
Houston Overhead Door strongly recommends that customers call the number provided for emergencies. That way, customers can fully and accurately explain the nature of the emergency. However, using a Service Request form is still available as an option. Residential customers going online are required to use the Residential Service Request form, where they can enter their names, phone numbers, and email addresses. Houston Overhead Door encourages homeowners to choose one of the pre-filled reasons for the service request. Reasons include doors that are off their tracks, fail to operate electrically, or will not open or close. In some cases, the problem might not be easy to accurately describe or explain.
Commercial clients would have to enter a few more details, which include the type of door and its physical measurements. There is also a book for entering additional information meant to help the technicians responding to the emergency.
A third service request form is available for automatic entry doors, which are usually associated with commercial clients. In this instance, Houston Overhead Door would need to know if the door is of the swinging, sliding, rotating or accordion type.
About Houston Overhead Door:
Houston Overhead Door is a door manufacturing company that was founded in 1934. Also known as the Overhead Door Company of Houston, the company is notable for its innovative contributions to the door industry, namely with the invention of the first upward-acting door in 1921 and the first electric door opener in 1926; both inventions were made before the company was open for business. Today, Houston Overhead Door provides a host of commercial and residential door applications. The company address is 11533 South Main Street, Houston, Texas 77025. For orders or inquiries, customers can dial 713-667-1757 or use the contact form at the website, which is http://www.overheaddoorhouston.com.