Unicon Expands Services for Drupal to Include Technical Support

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Open Source Support Program, Backed by an Accountable Team of Experts, Now Includes Drupal

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Unicon, Inc., a leading IT consulting, services, and support provider specializing in open source for the education technology market, today announced that it has expanded its services for Drupal, an open source content management system used to build websites, to include technical support through Unicon’s Open Source Support program. A Drupal deployment evaluation is required prior to commencement of Open Source Support services. Along with support, current Unicon services for Drupal include assessment, consulting, software engineering, systems integration, user experience, solution delivery, hosting and managed services, identity and access management, performance and scalability, training, and upgrades.

"We are pleased to announce the addition of Drupal to our Open Source Support program," said John Lewis, Chief Software Architect, Unicon, Inc. "Institutions and organizations can now rely on SLA-driven technical support and assistance for their key Drupal environments from open source experts with deep experience in Drupal, especially as it applies in the education technology space.”

The program is a flexible, customizable open source support service with direct access to a dedicated team of developers, consultants, and system administrators. This unique, innovative support model grants access to expert support resources for any type of issue encountered. All support cases are handled directly by experts from the start. Unicon’s Open Source Support program offers enterprise-level support at various SLAs to meet the needs of deployments. In addition to Drupal, the program currently provides support for Central Authentication Service (CAS), Grouper, Sakai, Shibboleth, Student Success Plan (SSP), uMobile, and uPortal.

Learn more about Unicon’s Open Source Support program at http://www.unicon.net/support. For more information on Unicon’s services for Drupal, visit http://www.unicon.net/opensource/Drupal.

About Drupal
Drupal is a free, community-built web application development platform. Drupal helps institutions and organizations organize, manage, and publish content on the web, as well as providing the framework for building enterprise-class web applications. Thousands of high-profile companies and organizations rely on Drupal as the foundation for their external and internal websites, and is the de facto standard for higher education, government agencies, non-profits, NGOs, and many of the Global 2000 companies. Learn more about Drupal at drupal.org.

About Unicon
Unicon, Inc. is a leading provider of IT consulting, services, and support for education technology and works with institutions and organizations to find solutions to meet business challenges. Unicon specializes in using open source technologies to deliver flexible and cost-effective systems in the areas of identity and access management, student success, mobile computing, learning management systems, learning analytics, portals, online video, calendaring, email, and collaboration. Unicon is a Commercial Affiliate of the Apereo Foundation; an InCommon Affiliate and Participant; an Industry Member of Internet2; an Affiliate Member of IMS Global Learning Consortium; an Advanced Consulting Partner in the Amazon Web Services Partner Network; an Organization Member of the Drupal Association; a Solution Partner of Kaltura; and a reseller of Zimbra. For more information, visit: http://www.unicon.net.

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Unicon is a Registered Trademark of Unicon, Inc. All other product or service names are the property of their respective owners.

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Jim Layne
Unicon
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