Mississauga, ON (PRWEB) October 17, 2014
CaseBank Technologies Inc., the leading provider of software solutions for equipment fault isolation and defect trend analysis, has announced that it will be exhibiting at Technology Services World 2014, at the ARIA Resort & Casino on October 20-22, 2014, in Las Vegas, Nevada. CaseBank will demonstrate its SpotLight® and ChronicX® solutions in Booth 39. CaseBank solutions enable manufacturers to optimize product support and gather accurate feedback on equipment performance and service execution.
“We are delighted to exhibit at Technology Services World, to demonstrate how our fault isolation, defect tracking and reliability tools quickly guide technicians, call centers and support engineers through the service process, and capture field experience for engineering purposes,” said Tony O’Hara, CEO of CaseBank Technologies, Inc. “By accelerating accurate diagnosis and repair, CaseBank solutions enable technology manufacturers to consistently deliver higher first-time fix rates, lower no-fault-found rates, increased uptime and reduced operating and warranty costs.”
Held at the ARIA Resort & Casino, Transformation Services World 2014 will be hosted by the Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies, healthcare and healthcare IT, and industrial automation. For more information visit http://www.technologyservicesworld.com/about/about-tsia.html.
About CaseBank Technologies
CaseBank’s software solutions improve fault isolation and defect trend analysis of complex equipment and systems—supporting engineers and technicians as they respond to product defects and unscheduled maintenance events—in a variety of industries, including aviation and defense, rail and transit, automotive and heavy equipment, high technology, energy exploration and extraction, and continuous process industries.
CaseBank’s technology combines anticipated product failures (from engineering) with actual product failures (from service and support) and uses case based reasoning (CBR), differential diagnostics and other weighting factors (cost, time, etc.) to deliver a faster, more accurate and inexpensive troubleshooting and repair process. With visibility into fleet-wide service histories engineers can identify recurring or emerging problems to modify service plans, develop corrective actions and redesign components. CaseBank solutions help organizations increase equipment reliability, reduce warranty and service costs, improve product performance and boost customer satisfaction. For more information, visit http://www.casebank.com.