Gilbert Promoted to Director of Sales & Marketing at The Ritz-Carlton, Laguna Niguel

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Gilbert will be responsible for all the resort’s sales and marketing efforts including leading the group and leisure sales teams, overseeing revenue management, and coordinating all marketing and public relations efforts for the 396-room oceanfront resort.

Shannon Gilbert, Director of Sales & Marketing

I am confident that through Shannon's vision and leadership we will continue to expand our presence across local, regional and national markets.

Shannon Gilbert has been promoted to Director of Sales & Marketing at The Ritz-Carlton, Laguna Niguel announced General Manager Bruce Brainerd. Gilbert will now be responsible for all the resort’s sales and marketing efforts including leading the group and leisure sales teams, overseeing revenue management, and coordinating all marketing and public relations efforts for the 396-room oceanfront resort.

“Shannon has made a tremendous impact since she joined the property as director of sales three years ago,” said Brainerd. “She has been a strong leader within our hotel, driving our sales performance to new heights, while simultaneously building upon our achievements of the past 30 years. I am confident that through her vision and leadership we will continue to expand our presence across local, regional and national markets.” added Brainerd.

With nearly 20 years of experience in the hospitality industry, she most recently served as the director of sales at the resort, joining the team three years ago from The Ritz-Carlton, Denver where she was the opening director of sales and marketing. Prior to her appointment in Colorado, she served as director of group sales at The Ritz-Carlton, Laguna Niguel and Half Moon Bay. Previously, Gilbert served as a national sales manager for The Ritz-Carlton, Rancho Mirage and director of Northwest sales at La Quinta Resort & Club.

The Ritz-Carlton, Laguna Niguel offers nearly 30,000 square feet of meeting, conference and banquet function space. With eighteen unique meeting rooms, the resort can accommodate gatherings ranging in size from ten to 700. The Pacific Promenade is a stand-alone ballroom that offers guests sweeping views of the Pacific Ocean and 5,400 square feet of unobstructed space. The resort’s indoor meeting space is complemented by nearly 54,000 square feet of incredible outdoor space featuring garden courtyards, pool terraces, and expansive lawns with memorable views of the Pacific Ocean. Visit www/RitzCarlton.com/LaguanMeetings for additional information.
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About The Ritz-Carlton, Laguna Niguel
Located halfway between Los Angeles and San Diego, The Ritz-Carlton, Laguna Niguel sits upon a 150-foot bluff with panoramic white-water views of the Pacific Ocean and two-miles of sandy beach. The resort is a re-imagined surfside retreat that awakens guests’ senses with its unique ocean-front setting and remarkable service heritage. As the premiere destination for travelers who desire a playful approach to Southern California luxury, the resort has been the recipient of many awards over the years, but is proud to boast earning AAA Five Diamond status for the 29th year, the longest in California. For additional information or reservations at the resort call 800-241-3333, the hotel directly at 949-240-2000, a travel professional or visit the web site at http://www.RitzCarlton.com/LagunaNiguel.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 87 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at http://www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc.

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