DeskAlerts Releases White Paper Addressing Importance of Internal Communication in the Healthcare Industry

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DeskAlerts is advocating for better in-house healthcare communication with the release of an exclusive white paper shedding light on the topic

The desktop notifications company is advocating for better in-house healthcare communication with the release of an exclusive white paper shedding light on the topic. Titled ‘How Hospital In-House Communication Can Cut Costs and Improve Service,’ the DeskAlerts publication covers the importance of efficient internal communications and the critical nature of real time information in the healthcare industry. At just over 1800 words, the white paper is concise yet enlightening – a must read document for any one in charge of inter-employee communications in a hospital, surgery or other healthcare institution.

Anton Vdovin, Project Manager at DeskAlerts and author of the white paper writes, “The healthcare industry doesn’t run on the collective knowledge of its professionals and workers. It also doesn’t run on the newest medical technology borne from years of research and development. Internal communications and real-time information dissemination on patients, diseases and treatments are what runs the healthcare industry.”

As technology continues to advance, many hospitals are shunning the traditional pager and turning to more sophisticated forms of internal communication. While the simple ‘call to action’ notification did serve its purpose, integrating this concept into mobile phones, computers and laptops drastically boosts functionality and convenience. DeskAlerts does just this and has been pegged as the best healthcare communication solution on the market.

The software harnesses the power of cloud technology and uses it to provide workplaces with an easy and instant form of employee communication. The use of a dedicated system as opposed to a third party employer eliminates the risk of lags, congestion and the temptation to use the system for personal use. Instead, DeskAlerts allows healthcare institutions to design response systems, customise protocol and foster transformational change in an ultra-efficient manner.

In addition to harnessing the best feature of pagers, the report also details how DeskAlerts overcomes some of the associated challenges. These include the lack of address book, ability to overcome the average $8.3 billion loss due to ineffective communication, ability to rapidly speed up the discharge process, capacity to embed messages with rich information and more. DeskAlerts essentially offers users the best of both worlds, combining long-established logic with next generation cloud based technology.

For readers familiar with the benchmark healthcare standards as dictated by the U.S Department of Health and Human Services, the white paper lists each ethic and explains how Desk Alerts can help healthcare institutions meet expectations. From accuracy and availability to reliability and repetition, the specially engineered communications technology helps keep hospitals on the cutting edge of customer service.

“DeskAlerts was designed with all the points the U.S Department of Health and Human Services had in mind when they were looking for the best healthcare communication systems. The flexibility of the software also goes beyond the presented benchmarks and includes targeted messages, alerts and other deliveries,” writes Vdovin.

Despite the critical nature of efficient internal communications in a healthcare environment, many managers remain ignorant to the risks associated with poor workplace communication. The DeskAlerts white paper offers much needed insight into the consequences, explaining in detail the negative outcomes of inefficient communication. These include an increased number of patient injuries, higher employee stress levels, mistreatment and poor documentation.

While addressing such problems can require an initial investment of capital, Vdovin stresses that in the long run an efficient internal communication system will cut costs and improve overall standard of care.

Vdovin writes, “Using technology to support and verify in-house communications can be expensive to implement but effective in cutting future costs of problems created by company staff.”

For anyone in charge of communication in healthcare organisations, the latest DeskAlerts paper is a must read document. Brief, informative and extraordinarily useful, it is designed to help healthcare managers understand the issue of poor communication, identify problem areas and implement an effective solution.

Vdovin explains, “Health care systems can greatly benefit from in-house communication systems—more than other industries, in fact. Real-time desktop alerts, specific patient instructions and quick responses to situations can mean more lives saved and better treatment for patients. Connecting nursing staff, doctors and hospital employees can make health care delivery smoother and more efficient.”

To find out more about DeskAlerts, download the white paper and learn more about how the innovative software can be used to drastically enhance internal communications in a healthcare environment, visit the website at:

About DeskAlerts: DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organisation, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.

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Natasha Chudnova
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