Suddenlink Selects NuTEQ for Call Routing and Management System

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NuTEQ Solutions, LLC, a leading provider of software solutions to the telecom and broadband industries, today announced that its Crosstel Call Routing Management System (“CRMS”) has been selected by Suddenlink, the seventh largest cable operator in the United States based in St. Louis, MO, to manage its local and long distance traffic.

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“NuTEQ’s feature-rich CRMS is an ideal solution for a full-service carrier like Suddenlink,” said Tim Thompson, Vice President-CLEC Operations at Suddenlink.

NuTEQ’s CRMS delivers a fully-integrated platform of Least Cost Routing (LCR), Dynamic Fraud Protection, and real-time Management Reporting on network traffic. The flexible CRMS is scalable to meet the demands of any size carrier with both cloud-based and in-network capabilities.

“NuTEQ’s feature-rich CRMS is an ideal solution for a full-service carrier like Suddenlink,” said Tim Thompson, Vice President-CLEC Operations at Suddenlink. “The NuTEQ CRMS balances the quality of service Suddenlink assures its customers, with the meaningful cost savings and fraud protection we were looking for in this critical network investment. The broad capabilities of the NuTEQ system, the anticipated cost savings, all coupled with its affordability, made the CRMS a good choice for us.”

“We are excited that Suddenlink has entrusted NuTEQ with its traffic and cost management needs and look forward to working with the entire Suddenlink team to ensure a successful implementation and operation of the CRMS solutions platform,” stated John Brooks, Chief Executive Officer of NuTEQ Solutions.

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About NuTEQ Solutions
Founded by industry veterans John Brooks, Mike Roddy, and Rick Perkins, NuTEQ Solutions provides software solutions to the broadband, telecom, and utility service provider industries. Our portfolio of software solutions deliver new revenues, reduce operating costs, and improve customer satisfaction. NuTEQ’s latest solution, GOCare, improves customer satisfaction, lowers costs, and drives revenues. NuTEQ has offices in St. Louis and Atlanta.

About Suddenlink
Suddenlink (http://www.suddenlink.com) is the seventh largest cable operator in the United States, supporting the information, communication and entertainment demands of approximately 1.4 million residential and commercial customers in Arkansas, Louisiana, Missouri, North Carolina, Oklahoma, Texas, West Virginia, and elsewhere. Suddenlink simplifies its customers’ lives through one call for support, one connection, and one bill for TV, Internet, phone and other services.

CONTACTS:

John Brooks
jbrooks(at)nuteqsolutions(dot)com
NuTEQ Solutions, LLC
Telephone 314-378-1920
website URL: http://www.nuteqsolutions.com

Gene Regan                         
Gene(dot)Regan(at)Suddenlink(dot)com        
Suddenlink            
Telephone: (314) 315-9644            
Website URL: http://www.Suddenlink.com

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