ADA, MICHIGAN (PRWEB) October 27, 2014
Next Generation Enrollment, a full-service benefits administration company, announced today the opening of a new call center in Las Vegas, Nevada, creating up to 50 jobs by 2016.
The call center expansion is necessary to provide support for the company’s growing member and provider services. The center will also provide language services to support information regarding enrollment, healthcare reform, benefits, billing and life event management.
“We chose Las Vegas for its talented workforce in call center expertise to ensure great service for our customers,” states Bradley Taylor, CEO of Next Generation Enrollment. “By adding this Vegas call center to our network, we will be able to better support customers in differing time zones and ensure our network has a reliable infrastructure.”
The new facility will complement its existing call center in Ada, Michigan. Both call centers help employers maximize their benefits by offering employees support while they enroll, compare plans or have any questions.
“This call center plays a critical role in helping us provide the best customer experience in the industry,” said Bradley Taylor, CEO. “We offer tailored services to ensure your plan members get the information they need about coverage and benefits to make informed decisions.”
Next Generation Enrollment takes a unique approach to benefits administration and call centers by offering tailored products and services. Each solution can be designed specifically to meet clients’ unique and complex requirements.
About Next Generation Enrollment
Formed in 2004 and headquartered in ADA, MI, Next Generation Enrollment is a full service, boutique benefits administration company. Next Generation Enrollment provides the expertise and cutting-edge technology needed to streamline and integrate accurate benefits for employees. As a boutique administration company, Next Generation Enrollment works with you as a partner, so we can best develop solutions that work seamlessly with your business. For more information on Next Generation Enrollment, please visit http://www.NextGenerationEnrollment.com.
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Next Generation Enrollment CONTACT: Jessica Foust, Next Generation Enrollment, 801-450-4270, jfoust(at)NextGenerationEnrollment(dot)com