We continue to enhance the mission of the Catering Institute and provide world-class support for our industry partners and their customers.
Vancouver, BC (PRWEB) October 28, 2014
Colorado Springs-based Stellar Restaurant Solutions has joined MonkeyMedia Software and the Catering Institute as a Catering Certified Partner for Call Center Services. This partnership continues the growth of the Industry Affiliate Program that was created to certify and connect industry consultants and suppliers with restaurants and their takeout, delivery and catering operations.
The Catering Institute focuses on the education and training needs of restaurant operators, franchisors, franchisees and their catering team members. The learning tools also extend to suppliers in the restaurant and foodservice industries. This vendor certification designation is relevant for industry partners looking to become certified in The Five Pillars of Restaurant Catering™ - Leadership, Centralized Services, Sales & Marketing, Operations, and Delivery.
Stellar Restaurant Solutions is a global restaurant ordering solutions provider specializing in growing sales for restaurant companies. Stellar provides advanced call center services for takeout, delivery and catering, as well as new technologies and strategies to increase revenues and profits. Stellar Restaurant Solutions works with restaurant clients to handle inbound telephone orders - as well as conduct outbound programs - in a centralized call center environment.
With the technical capability, capacity and expertise to handle virtually any processing requirement, Stellar Restaurant Solutions has world-class expertise in both the restaurant and call center industries. The organization has a number of achievements to its name, including establishment of the first Quick Service Restaurant (QSR) call center, processing over $600million of restaurant orders to date, and implementation of multiple call center operations for owner/operators across the United States. Additionally, the company provides strategic and technical consultation to some of the industry’s most recognizable brands.
“As a lifelong restaurant operator and entrepreneur I am honored to join The Faculty at The Catering Institute,” said Steve Bigari, CEO of Stellar Restaurant Solutions. “MonkeyMedia Software’s cloud-based platform for takeout, delivery and catering, along with The Catering Institute’s thought leadership, all working in combination with Stellar’s approach to restaurant operations creates a formidable offering for transformation of the restaurant industry.”
Through the certification process, the team at Stellar Restaurant Solutions participated in a training workshop with a Senior Faculty Member at The Catering Institute. All team members will have access to the Catering Institute for ongoing learning and skills development in the areas of takeout, delivery and catering for restaurants.
“With our newest Certified Partner at Stellar Restaurant Solutions, we continue to enhance the mission of the Catering Institute and provide world-class support for our industry partners and their customers,” said Erle Dardick, Founder and CEO of MonkeyMedia Software and The Catering Institute. “As an organization founded by restaurant operators, the team at Stellar has a fundamental understanding of the takeout, delivery and catering environment, and can provide a solid foundation with services to help their clients grow off-premise sales.”
The Catering Institute’s Industry Affiliate Program is available to restaurant and foodservice consultants, supply chain vendors and service providers who are dedicated to providing exceptional customer service to restaurants in the takeout, delivery and catering revenue channels.
About Stellar Restaurant Solutions
Stellar Restaurant Solutions was founded by restaurant operators and is the leading provider of remote ordering and guest contact management for the restaurant industry. Stellar has been processing restaurant orders for over 12 years and is the only contact center exclusively focused on restaurants. Stellar’s client list includes some of the top restaurant chains in the industry and its multi-channel approach of engaging with restaurant guests has a proven track record of increases in both average check and transaction counts while improving the guest experience and lowering costs.
Learn more: http://www.stellarrs.com
About MonkeyMedia Software and The Catering Institute
MonkeyMedia Software and the Catering Institute help restaurant operators grow sales and increase profits by educating them to become experts at feeding their customers where they live, work and play. Using the turnkey “Get Catering and Grow Sales!™” System, a toolkit for catering strategy, education and software, both divisions work closely with each brand’s executive team to drive strategic alignment, provide education for team members, and deploy the#1 cloud-based software platform to support the takeout, delivery and catering channels.