DeskAlerts Adds Audio and Video Support To Emergency Instant Send Module

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DeskAlerts added audio and video support to the platform’s ultra-efficient emergency instant send module

DeskAlerts 7, the innovative internal communications software, just got even more sophisticated with the all-new addition of audio and video support to the platform’s ultra-efficient emergency instant send module. Emergency alerts module is the platform’s fastest and most efficient method of issuing staff with urgent desktop notifications. Whether it’s to a select group of employees of the entire workforce, emergency send module simultaneously issues alerts in a matter of seconds. Now, DeskAlerts managers can embed notifications with audio and visual content, a cutting edge feature that offers even more flexibility to the innovative feature.

Anton Vdovin, Project Manager at DeskAlerts said, “DeskAlerts 7 received a wildly positive reception however as a company committed to innovation, we’re always on the lookout for areas to improve and enhance the service. That’s why we’ve had our expert team software engineers embed the emergency instant send module with the capacity to house audio and visual content. The all new feature offers DeskAlerts users an array of benefits, from virtual verbal communication to the ability to cater for visually impaired staff.”

A fast and efficient emergency communications strategy is an absolute must for any workplace dealing with critical situations. This includes hospitals, medical centers and other institutions where real time communication can mean the difference between life and death. DeskAlerts is well aware of the need for a flawless emergency communications solution which is why its team of dedicated engineers is constantly working to improve the emergency functionality of the DeskAlerts service. The option of embedding notifications with audio and visual content is its latest innovation and cements the company’s reputation as the world’s leading internal communications solution.

While textual content does serve a purpose it is not always the ideal form of communication. When a situation is complex and multifaceted, a verbal explanation can be much faster and significantly more comprehendible than a textual description. Hence the reason why so many people choose to make a phone call rather than send an email in complicated situations. In an emergency scenario, verbal communication is drastically faster than using the written word. In fact according to experts the average person can type at a rate of 40 words per minute yet can speak at a rate of 110-150 words per minute. This makes verbal communication over 50% more efficient than typing. The ability to embed DeskAlerts’ emergency instant send module with audio content overcomes the time constraints of typed explanations and instead allows users to simulate the swift, simple and straightforward nature of face-to-face communication.

Composing a written description of visual content can also prove to be quite a challenge, particularly in an emergency situation where time is of the essence. Once again, DeskAlerts overcomes this barrier by allowing users to send desktop notifications featuring visual support. This allows recipients to establish accurate images in just seconds.

The introduction of audio and video support is also an invaluable tool for workplaces with vision impaired employees. Rather than waste valuable time locating glasses or calling on a fellow employee for help, recipients can simply open an audio embedded notification and enjoy a crystal clear oral explanation of the emergency situation at hand.

As expected, those using the ultra-efficient new audio and visual support feature enjoy DeskAlerts’ trademark user friendly navigation. Embedding audio and visual content to an emergency alert is as simple as selecting the audio or visual option, recording or capturing a snapshot of the chosen content and hitting the send button.

Vdovin explains, “Functionality is important but above all an emergency service should be quick, easy and effortless to use. For this reason we’ve ensured that embedding emergency notifications with audio and visual content is just as easy as sending a text based message.

DeskAlerts 7 was rolled out in September and represented a significant step forward for the leading internal communications provider. The introduction of audio and visual support is just one of the many improvements DeskAlerts has already made to version 7.0. Previous upgrades include the ability to embed notifications with emergency color codes, an improved console interface and the option of using French dialect. As DeskAlerts continues to grow, users can expect to see a regular roll out of innovative features and enhancements designed to make the user experience more intuitive, flexible and functional than ever.
To find out more about using DeskAlerts 7, visit the website at: http://www.alert-software.com

About DeskAlerts: DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.

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Natasha Chudnova
DeskAlerts
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