, a Dating Site with the Most Number of Verified Millionaires, Announces Customer Support Improvement

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Millionaire dating site’s contact page now features their FAQ section, which was previously featured elsewhere on the site, to help members get the answers that they need more quickly., a millionaire dating site that boasts 2,257,550 attractive singles—and counting, has announced that they will now feature their FAQ section on their contact page. Previously, the site’s FAQ section was separate from the contact page. This new change will help provide users with immediate answers to their questions. is connecting successful woman, wealthy single man, wealthy woman, rich single man, rich single woman and other successful singles.

David, a team member of, says, “We are dedicated to customer service, and we are always thinking about how we can get users the answers they need in the most efficient manner possible. When they have a problem, we want them to spend as little time worrying as possible.”
The FAQs address a wide range of questions, addressing everything from winks to chats to profiles to photos. Among the questions answered by the FAQ section are:

  •     How do I post a photo?
  •     What should I do if IM is slow or down?
  •     Why doesn’t the chat window pop up on my computer?
  •     Your website is showing that members have sent me email, but I have never received it. What happened?

David adds, “We already have 24/7 phone and email support in place, but it is important to us that our members receive the information in whatever manner is most convenient for them. Whether a member has received a message from a potential match that they are having trouble accessing or they are trying to chat with a potential match, it is an exciting time, and we want to ensure that they have everything they need to enjoy the online dating process, instead of spending time worrying about an issue that can be resolved with a simple step, like installing Macromedia Flash Player.” has also made other recent updates, including improvement of the “show how active a member is” feature, the addition of the “certified VIP” process, and improving the “certified millionaire” process.

In its 14 years, it has received a number of accolades, including being voted “Best of the Web” by It has been featured on CNN, ABC, and CBS, and The Wall Street Journal.
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