Providing superior customer service has been the key to our longevity as a business for over 90 years.
Miami Gardens, FL (PRWEB) October 28, 2014
Halsey & Griffith Office Solutions, a leader in office document and workflow solutions, announces receipt of national recognition from BEI PROs for their culture of exceptional customer service. BEI PROs is the top industry benchmarking organization for office products and solutions recognizing the top 100 dealers in the United States for dedication and execution of service.
Companies that earn the PROs Elite 100 distinction have made the commitment to their clients to become the premier imaging systems provider in their respective marketplace, as well as one of the top 100 servicing and support organizations in the country.
Halsey & Griffith Office Solutions achieved PROs Elite 100 certification by successfully completing training in elite practices, demonstrating the ability to achieve elite service metrics, and willingness to participate in regular audits proving constant achievement in customer service metrics.
“Providing superior customer service has been the key to our longevity as a business for over 90 years,” said Robbie Siemon, President of Halsey & Griffith Office Solutions. “We are honored to receive this distinction. The PROs Elite 100 Certification helps reaffirm to our customers that we are committed to delivering the exceptional service they have come to expect from their imaging solutions provider.”
ABOUT HALSEY & GRIFFITH OFFICE SOLUTIONS
Halsey & Griffith Office Solutions is a client-focused business technology firm specializing in production color, print management, document workflow, data integration, and high volume scanning solutions. Serving South Florida businesses for over 90 years with a dedication to customer service has earned Halsey & Griffith Office Solutions industry recognition such as: Ricoh Service Excellence Certified Dealership and PROs Elite 100 Certification.
For more information about Halsey & Griffith Office Solutions, visit http://www.halseygriffith.com
ABOUT BEI PROs AND PROs ELITE 100 CERTIFICATION
BEI PROs, an innovative service operations consultant group, provides the most extensive analysis of service and support in the office imaging industry. Their assessment process provides a proven model of success to help dealers structure, build accountability, enhance effectiveness of service management staff, and position themselves for continued improvement in service operations.
The ultimate differentiator and national symbol of recognition and distinction in the office imaging industry, PROs Elite 100 Certification is awarded to a extremely limited number of select organizations displaying world class service delivery. Only 100 office imaging dealers in the United States and selected international markets will earn PROs Elite 100 status. Likewise, only one dealer in any market will be awarded this distinction.