Business Process Platform updates enhance Syncron’s supply chain software

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Price, inventory and master data management software benefit from 147 updates to Business Process Platform

Today, aftermarket service optimization expert, Syncron, updates its Business Process Platform, with introduction of multiple value item classification, improved schedule logic and enhanced reporting.

With this release, Syncron users can assign multiple values to product attributes. Syncron uses a classification system, or taxonomy, to organize data within its Master Data Management (MDM) and Global Price Management solutions. For example, all hoses may be classified together for pricing or a company and its subsidiaries are grouped within MDM.

Multiple values are applied in situations where an item, for example, is available in multiple many colors or materials. It is possible to specify a default value for these attributes. Syncron also released improvements to its business schedules and calendars.

“Business schedules and calendar enhancements within this release will be used by Syncron’s Global Inventory Management software,” said Tomas Urbański, Head of Development and Managing Director, Syncron Poland. “We’ve added logic and tools for manipulating and reviewing schedules. The tools added to the process platform allow the user to easily apply the scheduling rules for inventory planning.”

Business schedules are used to plan events that do not occur back-to-back, like working/non-working days, shipment days and serviceable parts maintenance schedules. Each schedule has rules that include or exclude specific days. The improved functionality allows the user to more easily apply logic when building schedules. This enhancement will also enable the user to create a graphical preview of the schedule on a calendar.

Syncron added two new analytics enhancements to the Business Process Platform. Price management reports have the ability to display many types of measurements, including length, weight, color, etc. With the introduction of nested measurements, users can drill down by group to find the appropriate measurement when building a report.

Until now, report designers sifted through a list of measurements. Now, measurements are organized into a hierarchy of folders. This feature is critical for report designers working with a high number and variety of measurements. In addition, reports will now include a description of the product along with the product code. Customer data is often stored using only internal product codes, which often lack descriptive information.    

“Including the product description alongside the product code will have little impact for our most frequent users,” said Urbański. “However, users that are less familiar with product codes will gain tremendous insight. Our price and inventory management reports are often used by staff and managers outside of the price and inventory departments. Any additional explanation of the data displayed will improve usability for C-suite and business users.”

In response to expanded use of inventory, price and order management software on phones and tablets, Syncron no longer uses Adobe Flash® to display charts and graphs. Syncron will now display charts, which are built entirely with SVG and JavaScript. These charts are supported by mobile browsers and allow for high-resolution customization.

All Syncron applications are built on BPP, which coordinates transactional processing capabilities, data management and real time alerts. The business process management platform provides flexibility, scalability, fault-tolerance and a high quality of service.

“Our Business Process Platform allows us to deliver standard, best practice processes, business rules and complete data models with our aftermarket solutions,” said Urbański. “However, we know that many of our customers have developed company-specific processes that are important. The standard business process templates facilitate faster implementation but these processes can be easily adapted to meet specific requirements. Our graphical process design tools enable this rapid customization of business processes.”

The ability to visualize business schedules on a calendar, quickly identify measurements when building reports and leverage multiple values when building a taxonomy will improve efficiency for aftermarket and spare parts manufacturers. With these enhancements, Syncron expands its service to the aftermarket, which is an area of expertise for the company. Syncron customers are already benefiting from these enhancements.

About Syncron
Syncron is the global leader in cloud-based aftermarket service optimization. Syncron provides global inventory management, global price management, order management and master data management software to manufacturing and distribution companies around the world. Headquartered in Stockholm, Sweden with U.S. offices in Atlanta and Chicago, Syncron combines a passion for innovation, business process expertise, and a global collaborative workforce to deliver immediate and measurable improvements for its clients. For more information, visit us online at

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