Logi Analytics Releases 2014 State of Self-Service BI Report

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More than 90% of respondents agree that it’s important for business users to access data without the help of IT, yet only 22% of business users have access to and use self-service BI tools when needed

Logi Analytics, the analytics everywhere company, today released findings from its first “State of Self-Service BI” report on how businesses users and IT professionals view and use self-service business intelligence (BI) tools today. The report reveals that both business users and IT realize the value of self-service analytics tools, yet adoption of these tools has yet to take off.

Additional Report Highlights:

  • Adoption of Self-Service BI tools is still low – Business users and IT both report that less than a quarter of business users (22% and 23% respectively) have access to self-service BI tools and use them when they need it.
  • Business users demand better functionality – There is a large gap between the level of importance and the level of satisfaction for many self-service capabilities. For example, analyzing data to create a visualization is very important to 39% of business users, but only 16% are very satisfied with the functionality. Moreover, 33% of business users say creating or formatting a report or dashboard is very important, but only 17% are very satisfied.
  • Self-service BI reduces the load on IT – On average, self-service analytics reduces IT requests by 37%. While self-service tools don’t eliminate all requests, they can provide a quick productivity boost, while IT works on more difficult tasks.
  • Business flexibility drives need for self-service – The biggest driver for self-service is the flexibility it gives business users who desire to get things on their own time. The top business outcomes from self-service are increasing operational efficiencies, providing business agility, and becoming more competitive.
  • IT departments plan to invest in better tools and user training – 84% of IT organizations plan to invest in self-service BI over the next 2 years. This includes investments in additional functionality, deploying new technology, training, and writing new reports.

“It’s clear that business users are looking to become more self-reliant and less dependent on IT, but are lacking the tools to do so,” said Steven Schneider, chief product officer, Logi Analytics. “I believe we’ll start to see a shift in the market, where BI tools will focus more on the BI needs of the average business user, which will help drive adoption.”

Logi Analytics recently introduced Logi Info’s self service module, which lets users select from a set of trusted data, automatically generates a query and returns data so they can then create their own tables, charts, dashboards and reports without further involvement from IT. Users can manage and organize visualizations and reports within personalized and shared folders, as well as collaborate and share insights with colleagues.

The 2014 State of Self-Service BI report is based on an online survey of more than 600 business and technology professionals, conducted in August and September of this year. Respondents included executives, directors, and staff from line of business and IT at companies of all different sizes.

Logi Analytics is hosting a webinar to review the survey results on October 30 at 10:00 a.m. EDT and 3:00 p.m EDT. To attend live or receive a recording of the webinar, register at http://learn.logianalytics.com/1022-state-self-service-bi.

About Logi Analytics
Logi Analytics enables enterprises to make better use of their data by delivering on the promise of analytics everywhere. By providing both a Web-based data discovery solution and a business intelligence platform that can embed analytics within applications, systems and processes, Logi Analytics helps its customers from the C-suite to the factory floor to be more informed, make better decisions and improve corporate performance. With more than 1,400 customers worldwide, Logi Analytics meets the needs of organizations ranging from small businesses to Global 2000 enterprises. The company is headquartered in McLean, Virginia and has sales and support offices in the U.K. and Europe. Logi Analytics is a privately held, venture-backed firm with investments from Updata Partners, GroTech Ventures, Summit Partners and LLR Partners. For more information, visit LogiAnalytics.com.

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Marissa Davis
Logi Analytics
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