SoundConnect Launches Voice Enablement and Hybrid Audio Conferencing for Office 365
BOSTON, MA (PRWEB) October 30, 2014 -- SoundConnect, an industry leading unified communication and collaboration provider, offers Office 365 end users the key to turning this already powerful software into a complete phone system by adding voice enablement and hybrid audio conferencing.
Microsoft Office 365 (O365) includes Lync Online, a communication tool that includes presence, instant messaging and Lync to Lync calls. With hosted voice, O365 becomes a comprehensive unified communications solution. Adding the voice component to Office 365 enables businesses to leverage their O365 purchase and obtain a phone system that is fully integrated into their desktop, including Exchange for email and calendaring, and SharePoint for collective document management. Organizations are able to replace an outdated or outgrown legacy phone system with a complete hosted telephone system for a truly integrated communication solution with little to no CapEx investment.
Lync hosted voice has all of the features that a traditional telephone system provides for day-to-day operations, including receptionist switchboard features, call routing to “hunt groups” and full interactive voice response capabilities. Voice-enabled Lync can be configured to mirror the functionality of a legacy phone system, even to the point of feeding an office-wide intercom system to announce calls on hold.
In addition, SoundConnect Hybrid Audio conferencing for Lync Online provides users with Microsoft Office 365 an integrated solution that brings superior audio quality to every Lync Online meeting. With capacity for up to 300 VoIP and PSTN participants and the best audio quality available in web conferencing, SoundConnect Hybrid Audio for Lync Online makes every Lync Online meeting more productive and efficient.
According to SoundConnect President, Tom Sullivan, “Legacy phone systems are too expensive to maintain and cannot provide a unified communication environment. Voice enabling your current license of Office 365 drives efficiency and saves money. That coupled with SoundConnect’s ability to integrate our traditional audio conferencing into a customer’s Lync Online account’s provides a full collaboration solution.”
About SoundConnect
SoundConnect specializes in unified business communications. Their offerings include a comprehensive portfolio of Unified Communication and Collaboration services including: Microsoft hosted services, Lync, Adobe Connect, WebEx, audio conferencing, webcasting, video conferencing. SoundConnect’s comprehensive communication technologies are customized and implemented to optimize the requirements of their customers by streamlining communications services that improve productivity, expand communications, reduce operational expenses and provide tools that empower collaboration efficiency.
Inc. Magazine recently been recognized SoundConnect as one of the nation’s Fastest Growing Private Companies for the second consecutive year. SoundConnect was named the 1195th fastest growing American company, with an astounding 368% growth in revenue since 2010. The Telecom Association also recently named SoundConnect among the top five Conferencing Providers for 2013. These honors showcase SoundConnect’s long-term commitment of providing next generation business communication solutions and customer service excellence.
Seanna Baumgartner, SoundConnect, LLC, http://www.sound-connect.com, 617-936-7793, [email protected]
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