Victory Healthcare Releases Q3 Satisfaction, Infection Rates

Share Article

Medical Centers Reveal Low Infection, High Satisfaction Scores

We are delighted with our strong performance this past quarter, which included rising satisfaction scores.

Victory Healthcare, a privately owned surgical hospital system, released today its 2014 third quarter infection rates and patient satisfaction scores. The seven hospitals across Texas boasted infection rates of only two percent or less, and the medical centers also reported patient satisfaction scores exceeding 98 percent.

“We are delighted with our strong performance this past quarter, which included rising satisfaction scores,” said Robert Helms, chairman and CEO of Victory Healthcare. “Our commitment to excellence through partnering with highly skilled physicians and hiring top talent to offer highly personalized patient care has translated into these excellent outcomes.”

Infection Rates by Hospital:
Victory Medical Center Beaumont in Beaumont — 2%
Victory Medical Center Craig Ranch in McKinney —0%
Victory Medical Center East Houston in Houston — 0%
Victory Medical Center Houston in Houston — 0%
Victory Medical Center Landmark in San Antonio — 1%
Victory Medical Center Mid-Cities in Hurst — 1%
Victory Medical Center Plano in Plano — 2%

Patient Satisfaction Scores by Hospital:
Victory Medical Center Beaumont in Beaumont — 100%
Victory Medical Center Craig Ranch in McKinney —99.2%
Victory Medical Center East Houston in Houston — 98.5%
Victory Medical Center Houston in Houston — 99.7%
Victory Medical Center Landmark in San Antonio — 100%
Victory Medical Center Mid-Cities in Hurst — 98.7%
Victory Medical Center Plano in Plano — 99%

Infection rates are calculated by dividing the number of infections by total number of surgeries each month.

Patient satisfaction rates are determined by surveys issued to all inpatients and outpatients during routine follow-up. Satisfaction relates to information received prior to surgery, care received during and after surgery, as well as any additional follow-up care.

About Victory Healthcare

Based in The Woodlands, Texas, privately owned Victory Healthcare is creating the standard in surgical care through its growing network of specialized surgical hospitals. Our surgeons are the most highly trained and respected physicians in their fields, com-mitted to providing revolutionary technology and minimally invasive treatment tech-niques. We create a first class experience for our patients in our state-of-the-art facilities that include concierge services, a one-to-one patient care, and personalized service in an environment designed to promote comfort and healing. Victory Healthcare partners with physicians to create an exceptional surgical experience for our patients, their fami-lies, and our surgeons. Learn more about the Victory difference – a dedication to heal-ing through education, technology and first-class care - at victory-healthcare.com or fol-low us on Twitter @VictoryCor.

###

Share article on socal media or email:

View article via:

Pdf Print

Contact Author

Lindsay Stout
Minerva Consulting
(972) 238-7798
Email >
Visit website