(PRWEB) November 05, 2014
Selecting a virtual hosted PBX or VoIP solution can be a daunting task. It takes some degree of tech savvy to fully understand all of the technical details, and quite a bit of time to investigate all of the players in this industry. All that has just become a simple task thanks to VirtualHostedPBX.net, the independent website and blog focusing on telephony technology. They are quickly becoming the place to go for the latest reviews and articles on the subject.
VirtualHostedPBX.net reports that they recently performed in-depth reviews of Grasshopper and RingCentral, two of the top Virtual Phone System Providers. Grasshopper is a cloud based virtual telephone system that targets entrepreneurs and small medium businesses that require a robust, feature rich PBX without any initial hardware outlay. Grasshopper answers incoming business calls on a local or toll free number and redirects the call to an assigned telephone number, whether mobile or landline. They offer four pricing plans that cover most budget requirements. Grasshopper is a good fit for the small business start up or for businesses with a few employees.They can redirect or forward calls to any real telephone number, whether landline or mobile.
Grasshopper subscribers can configure the answering service to provide the caller with a menu; 1 for sales, 2 for customer care, 3 for accounts, etc. Each of these departments or groups are then configured to forward the call to a specific mobile, landline or VoIP number, and redirecting calls from the answering service to the correct employee to handle the call, wherever they may be. They are much more than just an answering service, as it is also a means of obtaining a real local telephone number and a toll free number, which provides a presence and credibility within the community.
VirtualHostedPBX.net also delved into RingCentral’s operation, and posted the full review on their website. RingCentral Office is their flagship product. It is a fully featured cloud based hosted IP PBX system designed to cater to the needs of businesses of any size, from the smallest to the largest. With RingCentral Office, one is buying a semi-managed PBX solution, which has all the features expected from any enterprise grade PBX, and it handles both incoming and outgoing calls. RingCentral provides a cloud-based application that can be used on a desktop or a mobile device. The main difference between Office and Professional is that Professional can do everything that Office can, but only in an incoming direction.
RingCentral’s Office and Professional products have a whole list of enterprise-grade business telephony features, such as: Auto Receptionist, Handling Incoming Calls, Call Forwarding, Call Screening, Call Recording, Shared lines (Office Only), Call Parking (Office Only), Intercom (Office Only), Ring Me, Ring Out (Office Only), and Call-By-Name Directory.
Both Grasshopper and Ring Central are top-of-the-line services, but it is important to do a thorough due-diligence before making a selection. There is plenty of information and informative articles on VirtualHostedPBX.net.
For complete information, please visit: VirtualHostedPBX.net.