IHC and DATAMARK Announce New Joint Venture: Oveana Global Business Services

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Oveana Global Business Services is a woman-owned, certified minority business enterprise (MBE) and certified State of Texas Historically Underutilized Business (HUB)

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As a certified MBE, Oveana Global Business Services will be in a position to compete for global contracts with companies seeking to improve cost and operational efficiencies for their back office functions.

Integrated Human Capital (IHC), a human capital solutions firm, and DATAMARK, Inc., a leading provider of outsourced business services, today officially announced the launch of a joint venture between the two companies: Oveana Global Business Services.

Oveana will provide a wide range of business services to corporations, government agencies and other large organizations. Oveana’s services and solutions include outsourced multichannel contact center services, high-volume document scanning and imaging, mailroom management, data entry, business process improvement consulting and other business process outsourcing (BPO) services.

Oveana is certified by the State of Texas as a historically underutilized business (HUB) and by the Southwest Minority Supplier Development Council as a minority business enterprise (MBE).
A privately held limited liability company (LLC) registered in the State of Texas, Oveana is majority owned by El Paso native Rosa Santana, owner and CEO of Integrated Human Capital. Santana will serve as Oveana’s CEO.

“We are excited to bring together the talent and experience from these two organizations, which, combined, have more than 30 years of experience serving the business needs of Fortune 500 companies and other organizations,” said Santana. “As a certified MBE, Oveana Global Business Services will be in a position to compete for global contracts with companies seeking to improve cost and operational efficiencies for their back office functions. As we move forward, we hope to soon share some good news about economic growth for the El Paso region and beyond.”

DATAMARK, founded by principal owners Bill and Becky Holmes, has provided outsourced business services in the El Paso-Juarez region for 25 years. DATAMARK President Bill Randag will serve as Oveana’s vice president.

“The idea for a partnership between IHC and DATAMARK had been in the works for some time, and we are delighted to announce today the entrance of Oveana Global Business Services into the BPO, contact center and business consulting space,” said Randag. “As an El Paso-based company, DATAMARK has long valued workforce diversity, and we are proud to be a part of this MBE joint venture. We look forward to creating opportunities for employment in the Borderland region and other locations where Oveana will do business.”

About Oveana Global Business Services
Oveana Global Business Services, a certified minority business enterprise, provides business process outsourcing (BPO) services, contact center services and business process improvement consulting services to customers worldwide. Oveana is a joint venture between two Texas-based firms: Integrated Human Capital, a staffing services company, and BPO provider DATAMARK, Inc. For more information, visit http://www.oveana.com.

About Integrated Human Capital (IHC)
Integrated Human Capital, a family-owned company, has served the unique needs of the cross-border market since 2002. We provide human capital solutions in major market areas to enable our customers’ supply chain needs and success with temporary staffing, human resources support and on-premise managed services. With our knowledge and experience in the United States and Mexico, we serve companies of all sizes on both sides of the U.S.-Mexico border. We are proud to support small women-and-minority-owned businesses. For more information, visit http://www.ihcus.com

About DATAMARK
DATAMARK, Inc. is a leading business process outsourcing company specializing in high-volume digital mailroom management, document processing/document management, bilingual (English/Spanish) contact centers and process improvement consulting for Fortune 500 companies and other large enterprises.

Headquartered in El Paso, Texas, DATAMARK employs nearly 2,200 people in its U.S., Mexico and India facilities. For more information, visit http://www.datamark.net. Follow industry news and trends at DATAMARK's Outsourcing Insights blog at http://www.datamark.net/blog.

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