Chicago, IL (PRWEB) November 26, 2014
LikeBillions, a pioneer in the convergence of contact center and internet technologies announced today the launch of Web Voice Synchronization (WVS) in the US market. WVS is a breakthrough technology based on the use of a simple phone call to synchronize between the browser of a website visitor and a company’s CSR.
LikeBillions, which recently exhibited at the ICMI Contact Center Demo & Conference in Chicago, announced the achievement of several key milestones in the company’s growth including the recruitment of several large strategic customers in the Israeli market and the securing of capital investment to support overseas expansion.
“The market acceptance of Web Voice Synchronization is an important validation of our R&D investment and indicative of the opportunity for the convergence of Contact Centers and Digital operations. Today, as part of our growth plan we are pleased to announce the opening of our sales office in New York City and the launch of a key partner, Callgorithm.” Callgorithm is a subsidiary of New Age Media Systems, a software development company that works with some of the worlds’ leading advertising agencies.
Said Mr. Meoded: “We are seeing more customers looking for ways to integrate Contact Centers into their omni-channel marketing strategy, the market for Web Voice Synchronization is likely to expand. With our announcement today, we believe that we now have the infrastructure in place to support the sales, deployment and support of the WVS platform in the US and EMEA.”
About LikeBillions: LikeBillions is the pioneer of a revolutionary new technology called Web Voice Synchronization (WVS) that uses a simple phone call to synchronize between the browser of a website visitor and a company’s CSR. The technology converts a static website into a platform for collaboration for in-bound contact center callers.