RightAnswers Selected as a Finalist for the KMWorld 2014 KM Promise Award

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Knowledge Management Tools and Services Enhance Customer Service; Enterprise Knowledge Hub Improves Processes throughout the Organization

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We are proud to be recognized for our knowledge management software and services that add efficiencies to our clients’ business and improve their customer service and internal support.

RightAnswers, Inc., the #1 provider of cloud-based knowledge management software and services for delivering SmartService™, today announced that it has been named a 2014 KM Promise Award Finalist by KMWorld Magazine.

The KM Promise Award is given to the organization that provides innovative technology solutions for implementing and integrating knowledge management practices into their clients’ business processes and helps organizations realize positive business results.

RightAnswers was selected as a Finalist for its unique combination of technology, knowledge services, analytics and approach to knowledge that enables its clients to deliver SmartService. Its Enterprise Knowledge Hub promotes improvements and efficiencies in every aspect of its clients’ business.

“We are proud to be recognized for our knowledge management software and services that add efficiencies to our clients’ business and improve their customer service and internal support. Beyond that, we help our clients establish workflows and practices that benefit the organization as a whole, contributing to their smooth operation and to their bottom line,” said Jeffrey Weinstein, President and CEO, RightAnswers.

About RightAnswers
RightAnswers is the #1 provider of cloud-based knowledge management, web and mobile self-service and social knowledge solutions enabling clients to deliver SmartService™. Our 450+ clients around the globe use RightAnswers seamlessly integrated with their CRM, ITSM or other customer service software, to provide stellar support experiences while saving millions of dollars a year. For more information visit http://www.rightanswers.com.

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Shari Ingerman
RightAnswers
+1 732 396 9010 Ext: 185
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Veronica Mathieson
RightAnswers
732 396 9010 121
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