Chicago, IL (PRWEB) November 06, 2014
ThinkTime, the premier provider of associate communications and Task Management solutions, today announced that ThinkTime President Steve Levy, Managing Partner Joel Livet, Senior Vice President of Strategic Solutions Bill McCall and Sales Director Tom DiCicco will attend the 2014 SEMA Show November 4-7, 2014 at the Las Vegas Convention Center.
To address the growing industry demand for an efficient and intuitive customer support platform at both large and mid size businesses, ThinkTime will present its cloud products at this premier automotive specialty trade event.
ThinkTime expanded its enterprise-level Task Management products to include easy to use Help Ticket, Knowledge Base, Feedback, Forms Management, Project and Event Calendar, and Employee and Location Directory to strengthen an organization’s ability to listen and get their employees into action.
According to Levy, “SEMA is a perfect trade show for us to attend as many multi-location organizations that are attending the show can benefit from our Task, Ticketing, Knowledge, and Feedback cloud products.” Levy further states, “We built ThinkTime to be extremely easy to implement resulting in an immediate return on investment. Benefits include a reduction of labor costs, improved customer retention, and better customer satisfaction. If you have an internet browser or smart phone you can run ThinkTime successfully.”
The family of ThinkTime products includes:
Task Management (task distribution and data capture)
ThinkTime's beautifully intuitive interface allows users to thoughtfully create and compile tasks, group them into projects, and easily distribute them throughout the organization. The intuitive task templates let’s employees gather all of the necessary information for a task into one central place. After completing the tasks, employees can quickly capture and send important data back to corporate.
Help Ticket (virtual support room and help desk)
ThinkTime consolidates all issues into one Virtual Support Room and uses a team methodology to ensure responses are timely and tracked. The Result – an email inbox with the volume turned down and your employees and customers are thrilled.
Knowledge Base (online library of best practices)
Organizations big and small can struggle to manage data that is scattered in email inboxes, spreadsheets, written notepads or trapped in third-party systems. ThinkTime’s intelligent, highly navigational Knowledge Base system to powers up Help Ticket and Task Management systems.
Corporate Calendar (task and event planning)
ThinkTime’s organizational calendar makes long-term planning and forecasting much smarter by giving you a holistic view of the tasks being distributed.
Listen (employee anonymous feedback)
Feedback responses are distributed to a specific group of corporate executives on a routine basis, meaning employees always have their superiors' ears. Management has an opportunity to shape policy and improve practices in real time by providing optional answers to the feedback.
ThinkTime offers an easy and efficient way to create forms and surveys. The application’s HTML form builder automatically builds the required form for the user, who only needs to create what they need with just a simple click. Gathering and filling out forms has become easy and doable in no time.
Employee and Location Directory
Find your entire team wherever you are. Forget the dinosaur-era directory that reveals little to nothing. With ThinkTime, the company directory will not only reveal vital employee information but also a location indicator, reaching out is easy. Know everything you want from your fingertips.
About ThinkTime – http://www.thinktime.com
Engineered for the retail environment, ThinkTime’s Retail Action Platform saves two to five percent of labor costs, increases customer sales, and reduces employee turnover. ThinkTime’s integrated Retail Task Management, Help Ticket, Knowledge Base, Feedback, Forms Management, Project and Event Calendar, and Employee and Location Directory strengthen an organization’s ability to listen and get their employees into action. “We transform strategy into action.” Says ThinkTime President Steve Levy.
ThinkTime is a Productive Edge Company. Send all inquires to slevy(at)thinktime(dot)com and call 312.543.9205
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About Productive Edge – http://www.productiveedge.com
Productive Edge is a quick-thinking technology company focused on bringing clients’ ideas to market faster. Founded as a four-person team in 2008, PE has used its innovative software development approach to grow to more than 100 associates at offices throughout the world. Their global enterprise clients include Humana, Pep Boys, ULTA and the Smithsonian. Send press inquiries to Tdicicco(at)productiveedge(dot)com and 312.561.9003