There are over 25 million very small businesses that must answer all their own calls, and most of them are too busy to pick up the phone every time it rings.
Irvine, California (PRWEB) November 06, 2014
YouMail, the leading alternative to carrier-provided mobile voicemail, has launched YouRang, a new service to capture and respond to phone leads, specifically for small businesses who rely on inbound phone-based lead traffic. Currently available through an invite-only beta, this new solution automatically answers, captures and responds to inbound phone leads whenever someone isn’t available to pick up the call.
“Big businesses have the luxury of capturing every client call through massive call centers,” said Alex Quilici, CEO of YouMail. “However, there are over 25 million very small businesses that must answer all of their own calls, and most of them are too busy to pick up the phone every time it rings. This leaves them with the only option of letting the call go to their traditional voicemail, which is an ineffective way to capture phone-based leads and respond to them in real-time.”
YouRang provides a solution for that exact problem. Here’s how it works:
- Callers are personally greeted and given options to leave a message or try to connect to a pre-selected alternative number.
- Any message left by the caller is transcribed, delivered, and stored.
- The caller is automatically texted links to the relevant website and a form to capture additional information.
- All captured information about the lead and the time they called is emailed and stored.
- Reports and analytics on all incoming calls and messages can be viewed via desktop or smartphone.
Quilici said, "More and more small businesses publish a variety of phone numbers to use on advertisements or other channels to generate client leads. However, that mechanism falls short when no one answers the phone. Our new product provides a solution to capture and respond to these leads even when you are unable to get to the call.”
Interested customers can go to http://go.youmail.com/yourang to sign up for the beta.
About YouMail (http://www.youmail.com): YouMail, Inc., is providing the next generation of intelligent communication services, having answered over 4 billion calls for over 6 million registered users. YouMail’s existing mobile voicemail replacement is available for download on both iPhone and Android. Headquartered in Irvine, Calif., YouMail is backed by VantagePoint Capital Partners, the Tech Coast Angels, the Tech Coast Angels ACE Fund, Siemer Ventures, and the CrunchFund.
SOURCE YouMail, Inc.