Waltham, MA (PRWEB) November 07, 2014
Wainhouse Research has named DSCI as one of the top five leaders in the Unified Communications as a Service (UCaaS) market in its annual “Power Ranking” of North American BroadSoft service providers.
The purpose of the Power Ranking report is to evaluate BroadSoft providers on their ability to provide “enterprise-ready” UCaaS, including factors such as product innovation, operational infrastructure, and customer satisfaction. The report notes DSCI’s aptitude for providing a fully-integrated BroadSoft solution backed by a strong service level agreement, as well as the company’s ability to incorporate its UCx Hosted Unified Communications Service with other business processes and applications.
“DSCI’s recognition in this year’s BroadSoft Provider Power Ranking review is well deserved,” said Bill Haskins, Senior Analyst and Partner at Wainhouse Research. “During our research, DSCI stood out based on their ability to support a true end-to-end experience, including network, UCaaS, and hosted contact center services. The company’s ability to support global customers across 240 points of presence and commitment to a 100% service level agreement helped position them well against a crowded field in this year’s Power Ranking review.”
“DSCI is excited to have earned a spot on the prestigious BroadSoft Power Ranking list. The success of our UCx service is a testament to the intelligence and ambition of the entire DSCI team,” remarked Sean Dandley, President and CEO of DSCI. “As a recognized leader in the unified communications revolution, DSCI is committed to developing UCx so it will consistently align with how our customers communicate across the enterprise.”
Further information about the 2014 BroadSoft Power Ranking Review is available on the Wainhouse Research website.
Media Contact: Stacey Corbin, 781-861-4629
DSCI is the leading hosted communications provider in the Northeast. With the power and reach of its Hosted Communications Network, DSCI delivers innovative unified communications and connectivity services to more than 1,300 businesses and organizations throughout the region. DSCI backs its services with a zealous commitment to Customer Care, including a 100% network uptime guarantee and 24/7/365 live-answer technical support. To learn more about DSCI visit http://www.dscicorp.com, call 866-GET-DSCI (866-438-3724), or connect with DSCI on Twitter, LinkedIn, Facebook, and YouTube.
About Wainhouse Research (WR)
Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client as well as custom research studies for industry vendors and consults with end users on key implementation issues. The firm also publishes a news bulletin, white papers and market statistics, and delivers public and private seminars as well as presentations at industry meetings. Click here to learn more about Wainhouse Research.