Leading Global Insurance and Investment Company Chooses OnPage® for Time-Sensitive Enterprise Messaging

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OnPage Priority Messaging helps an Insurance and Investment giant strengthen its time-sensitive alerts, increase enterprise uptime, and ensure customer service.

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An IT Professional said, "I can guarantee the message is delivered and I can guarantee that I know whether the individual responded or not… the confidence in that process was a big selling point – and one of the reasons we finally chose OnPage.”

Onset Technology, creator of OnPage Priority Messaging®, announced today that one of the world’s largest insurance and investment companies has chosen OnPage to help prioritize time-sensitive messaging within the organization. For over 100 years, the insurance and investment company has been partnering with individuals, families and businesses, as advisors, accountants, and service agents, and offering them a solid financial foundation, a secure financial future, and peace of mind.

Judit Sharon, CEO of Onset Technology, said “We are delighted to have this corporate giant, with assets exceeding $100 billion, entrust their priority, time-sensitive communications to OnPage. They tested our product against their email to SMS system over a large array of metrics and found OnPage to be superior. We are proud to be their solution of choice.”

An IT professional with the insurance and investment company stated, “We have a significant amount of alerting going on that is email based…from pretty much ever system in our environment: Unix, Linux, mainframe, and appliances. However, we found that using Pager Gateway and Email to SMS were both flakey and unreliable. We were looking for something where we could get a guaranteed response or conformation. That’s why we looked at OnPage, because it offered that functionality and much more."

The IT Insurance professional added, “From an IT perspective, key people in the organization needed to be notified about critical events, alert and IT monitoring management. They needed an alert system to know what’s happening. Having direct visibility to the user (with OnPage), and having the confirmation from the user, and the confirmation of acknowledgement were two key components.”

The insurance and investment company will appreciate many of the other benefits using the OnPage service, including the ability to communicate immediately and securely through both cell service and WI-FI, sending continuous alerts until message receipt, receiving read acknowledgement automatically when reading a message, creating and managing groups and escalation groups through the OnPage Enterprise Console, and keeping a log of the entire communication chain for traceability.

“Another benefit of the OnPage service is having the central console where if we had an email outage it gives us a secondary method of reaching out to employees. If we had a site level DR, I still have out of band access to my staff, and can notify them of what next steps to take”.

“Using OnPage, this progressive, forward thinking insurance and investment company is now bringing the same level of innovation to address its communication needs as it did to the insurance industry over a century ago,” says Judit Sharon, CEO of Onset Technology. "Ultimately, OnPage will help ensure that their time-sensitive messages get to the right person at the right time – right now.”

ABOUT ONSET TECHNOLOGY

Onset Technology, maker of the OnPage® priority messaging system, ensures communication continuity for small and large organizations. OnPage® offers an advanced web-based enterprise control system and virtual pager app working on Smartphones across Android, BlackBerry, and iOS platforms. The time-sensitive solution is now used by over 1000 leading organizations, including those in health care, energy, IT, insurance, finance and legal sectors, as well as by federal, state, and local government agencies.

Founded in 1997, Onset Technology is headquartered in Waltham, Massachusetts with an R&D center in Tel Aviv, Israel.

For more information:

Contact: Larry Ross at 781-916-0040.
Visit: OnPage.com

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Judit Sharon
Onset Technology
+1 781-916-0040 Ext: 112
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Larry Ross
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