The time required to process orders has decreased by 80%,
Petaluma, CA (PRWEB) November 24, 2014
After utilizing AccountMate as their financial management backbone with third party vertical solutions, New Jersey-based importer and distributor Latin American Distributors, Inc. (LADI) has a sophisticated financial management solution that accommodates their business. “The time required to process orders has decreased by 80%,” said Antonio Bomnin Jr, Sales Manager, LADI. “We can grow our business without having to hire additional clerical staff to process the orders.”
Since 1984, LADI has evolved into a major importer and wholesale distributor serving Latino communities across the United States. This family-owned and operated business imports merchandise such as household and beauty products, cookware, pharmaceuticals and vitamins from Latin American countries.
When LADI’s management team became exasperated with growing inefficiencies in their outdated, manual ordering system, they turned to AccountMate Business Partner Microtask Consulting, Inc. for an efficient solution.
“We needed a more efficient way to manage our fast-growing volume of orders”, said Antonio Bomnin Jr, Sales Manager, LADI. “Our prior system was error-prone, inefficient and time consuming.”
To solve mobile order entry and scanning challenges, Microtask recommended that LADI leverage their original investment by upgrading to AccountMate SQL. AccountMate’s award-winning program design allows industry-specific programs to be seamlessly integrated.
By leveraging AccountMate as their financial management backbone, LADI integrated On-the-Go Order Entry, which is a state-of-the-art data collection system ideal for sales representatives who need to create orders and apply payments to outstanding invoices in the field. Its easy-to-use interface instantly downloads pertinent customer information such as order history, shipping addresses and outstanding invoices onto the mobile device.
As a result, these logistical changes have dramatically reduced customer order errors, accounts payable and inventory questions. By sharing all pertinent information with the mobile sales team, On-the-Go Order Entry creates a knowledgeable workforce which ultimately improves customer satisfaction.
To handle off-site order approvals, Microtask customized On-the-Go Order Entry logic to quickly review sales tickets in detail as they were uploaded remotely from the mobile devices and approve them on-the-spot. Once approved, each sales ticket is saved directly to the AccountMate system in the Sales Order module, and then it is transmitted from AccountMate back to the On-the-Go Order Entry console for display.
After enduring the time-intensive, manual order entry process for years, LADI staff is delighted with the increased accuracy and efficiency that the On-the-Go Order Entry system generates. With all the required customer account information at their fingertips, outside sales personnel can respond to customer inquiries and complete the entry of sales transactions in minutes, not hours.
“With AccountMate and On-the-Go Order Entry in sync, all of the clerical time required to manually enter orders has been eliminated,” said Bomnin.
This two-way synchronized communication between AccountMate and On-the-Go Order Entry gives LADI’s management quick and easy access to critical order information and maximizes the speed of order processing.
Founded in 1984, AccountMate develops and markets fully modifiable business accounting software. Systems range from single user versions to those that support hundreds of users simultaneously. AccountMate software is available for local installation or as SaaS. It is distributed exclusively through a worldwide channel of authorized solution providers. AccountMate can be reached at http://www.accountmate.com.