Total Communications Achieves Cisco Master Collaboration Specialization in USA

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Designation Recognizes Total Communications with Highest Level of Collaboration Expertise

“Total Communication’s investment in the Master Collaboration Specialization ranks them among the industry’s elite.”

Total Communications, Incorporated, a regional leader in business communication technology, announced today that it has achieved the Master Collaboration Specialization from Cisco®. This designation recognizes Total as having the ability to represent Master-level business expertise as well as technical efficiency, having fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco Collaboration solutions.

“Our customers need secure, reliable, anytime, anywhere communications to compete in today’s business environment. This credential demonstrates to our customers the investment we have made in technology, staff and resources, to deliver a successful solution for their business,” comments Richard Lennon, president and CEO of Total Communications, Incorporated.

"To help turn the promise of unified communications into a strategic advantage, customers are demanding an enhanced set of skills and capabilities from channel partners,” said Richard McLeod, director of unified communications for worldwide channels at Cisco. “Total Communication’s investment in the Master Collaboration Specialization ranks them among the industry’s elite.”

To achieve the Master Collaboration Specialization, channel partners must first attain the Advanced Collaboration Specialization. Partners must then meet stringent requirements that demonstrate their Master-level sales, technical, and services capabilities. Furthermore, Master specialized partners must possess a number of Cisco and industry-standard technical certification requirements, provide customer references that document Cisco-prescribed design and deployment capabilities and show evidence that they have the infrastructure to support a full menu of Lifecycle Services offerings and capabilities.

More information regarding the Master Collaboration Specialization can be found at:

About Total Communications, Incorporated
Total Communications is a single source for business telephone systems, data networks, carrier services, Internet services and IT support. Established in 1980, the company has 4 locations throughout the North East and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Collaboration with over 60,000 installed users. Total is a Cisco Silver Partner with Advanced Specializations in Switching and Routing, Wireless LAN and Security.

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Rosemary Devlin
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