New LFE 30 Day Money Back Guarantee Program to Increase Student Satisfaction in Online Course Market

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LFE Authors can now enroll in the refund program to strengthen their online courses and brand

It makes authors accountable, and it will really strengthen their online brand. Students feel more comfortable purchasing if they know they will be able to get a refund, even if they know from the start they won’t need one.

LFE, Learning from Experience, a comprehensive all-in-one course creation platform, announced immediate availability of its new 30 Day Money Back Guarantee Program. The new initiative enables enrolled authors to strengthen their online course brand by offering a full refund within 30 days to students who are not completely satisfied with the course. This new feature was developed based on customer and author feedback, and is available for every author who has a one-time purchase enabled course.

“We want all of our authors to create the best content, and our students to purchase with confidence, so it’s beneficial for both sides. It makes authors accountable, and it will really strengthen their online brand. Students feel more comfortable purchasing if they know they will be able to get a refund, even if they know from the start they won’t need one.” said Rebecca Davison, Community Manager at http://www.LFE.com

In addition to the easy billing system, the Money Back Guarantee program notifies authors of the refund so they may contact the dissatisfied student in hopes of remedying the situation and potentially avoiding a refund all together. The Money Back Guarantee is the second feature in a series that aim to increase author sales and brand reach. The first was a free integration with leading email marketing platform, MailChimp, which gives authors segmented lists of their students. Authors can then create and send tailored marketing messages to students based on their activity level.

The 30 Day Money Back Guarantee program was offered to select authors before the general launch. One author felt that “it definitely helped increase my sales. Many people, especially in my field, [metalwork] are not familiar with online courses, and there had always been some hesitation to buy because they never always knew what they were potentially getting themselves into. With the Money Back Program, they just buy right away knowing they can get a refund, but once they take my course, I know they won’t need it,” explained successful LFE author, Lyle Peterson.

About LFE.com

http://www.LFE.com is an online platform that provides experts in all fields the tools and support they need to create and earn revenue from their online course. LFE’s mission is to bring the power back to the Author—giving them the most comprehensive platform for their course, then stepping back to watch them thrive and earn what their knowledge is worth. Learning from Experience aims to provide this all-in-one course creation platform with the fairest revenue-sharing model: LFE only makes money when an author does by taking a 15% commission, while the teacher keeps 85% of what they make, all the time.

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Zeev Glozman
LFE.com
+972 586948836
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Rebecca Davison
LFE.com
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