I am excited for the opportunity and am grateful to the organization. It’s a true privilege, giving me the opportunity to continue to dedicate myself to an organization that is doing great things for great brands.
Neenah, Wisconsin (PRWEB) November 17, 2014
Wisconsin-based Alta Resources, a global provider of customer management business process outsourcing (BPO) for Fortune 500 companies, recently named Matt Nelson as its new chief information officer (CIO).
In his role as CIO, Nelson will oversee Alta Resources' global IT operations, infrastructure and future-growth strategy. He has an extensive background in information systems — more than 13 years — and will play a major role in driving Alta Resources’ technology strategy and initiatives.
Alta Resources Chairman and CEO Jim Beré said, “Technology is vitally important to everything we do. Matt’s wealth of technology and operations experience will prove invaluable as we continue our growing commitment to technology-based services and a secure information infrastructure. In a world increasingly driven by information and technology, our clients’ needs and challenges are constantly evolving. We are fortunate to have at the helm someone of Matt’s caliber, for he brings vast industry knowledge, expertise and leadership skills that will solidify our position of strength and continue to earn us the ‘seal of trust’ from clients.”
In his eight-year tenure at Alta Resources, Nelson has held various roles, including project manager, director of information technology and operations manager. Most recently, he spent three and a half years as the director of information technology infrastructure, giving him responsibility of, among others, a global team of engineers; technical strategy for computing infrastructure; and overall operations of secure computing resources, including network, servers and application-platform software. Prior to Alta Resources, Nelson held information/technical roles at Miles Kimball Company and Thrivent Financial.
Nelson added, “I am excited for the opportunity and am grateful to the organization. It’s a true privilege, giving me the opportunity to continue to dedicate myself to an organization that is doing great things for great brands. It is also a chance to take my passion for information and technology to the next level. I believe strongly in those areas, for they are enablers and differentiators. They allow us to execute and deliver results for our clients and, in doing so, set us apart in a highly complex and competitive marketplace.”
Nelson received his Bachelor of Business Administration degree in management information systems (MIS) from the University of Wisconsin–Eau Claire. He is a current member of the Association for Information Technology Professionals and Help Desk Institute. In addition, Matt is a frequent speaker for University of Wisconsin Oshkosh’s MIS Capstone class and, similarly, has represented Alta Resources by speaking at several industry conferences and tradeshows.
About Alta Resources
Formed in 1995, privately held Alta Resources is a leading provider of customer management business process outsourcing (BPO) for many of the world’s best-known brands in a variety of industries, including consumer-packaged goods (CPG), health care and insurance, and entertainment. With its comprehensive service lines — care, sales, e-commerce, back office and fulfillment — working in tandem, clients can seamlessly integrate their core business processes through a single partner. In turn, Alta Resources helps clients improve and better manage their customer experiences across every touch point, online and offline, ultimately delivering results that provide sales growth and/or cost savings.
With headquarters, a main campus and a fulfillment facility in Neenah, Wisconsin, Alta Resources has additional operations in Michigan, California, Florida and the Philippines. To learn more, visit AltaResources.com.