9-1-1 Industry Experts Come Together to Test Next Generation 9-1-1 Systems & Services

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MicroAutomation along with other experts and vendors participated in the latest in a series of Industry Collaboration Events (ICE) hosted by NENA: The 9-1-1 Association. The interactive event focused on the testing of end-to-end NG9-1-1 system functionality, interaction between vendor elements, and interoperability.

Beginning November 9 in Wheaton, Illinois, Next Generation 9-1-1 (NG9-1-1) experts and vendors participated in the latest in a series of Industry Collaboration Events (ICE) hosted by NENA: The 9-1-1 Association. The interactive event focused on the testing of end-to-end NG9-1-1 system functionality, interaction between vendor elements, and interoperability.

In order to ensure the introduction of NG9-1-1 goes smoothly, it is imperative that vendors work together. Through the ICE program, NENA provides these stakeholders with a venue for collaboration that can facilitate the building of reliable, secure, interoperable networks and NG9-1-1 services.

“I am thrilled to see so many of our 9-1-1 industry partners working together at this event for the benefit of public safety,” said NENA President Christy Williams, ENP. “I appreciate the time, talent, and energy committed by all for this important endeavor.”

MicroAutomation, Inc. of Virginia participated in the ICE 6 event with its Omni911and NextGen 9-1-1 Communications Controller products. Working collaboratively with the other participating vendors, MicroAutomation conducted a wide array of interoperability tests for functional elements defined in the NENA i3 NG9-1-1 specification. The results of the tests were critical to understand and validate the features that NextGen 9-1-1 provides for the industry as a whole.

“We are excited to have been able to participate in this truly collaborative event,” said Suresh Gursahaney, MicroAutomation’s Founder and CEO. “NG9-1-1 cannot happen without all of us in the vendor community being completely committed to open and end-to-end interoperability. This event and the work by the various participating organizations leading up to this will significantly accelerate our ability to bring these solutions to market.”

“It has been exciting to watch successful end-to-end NG9-1-1 system testing,” Williams continued. “We thank the Illinois Institute of Technology for hosting this critical event and INdigital Telecom for assisting in establishing the network connectivity between participants.”

Additional ICE program details are available at http://www.nena.org/ice.

About MicroAutomation

MicroAutomation is an industry-leading consulting, professional services and systems integration company providing advanced contact center solutions across all types of industries for both the public and private sectors. For over 20 years, MicroAutomation has designed and implemented contact center solutions for Fortune 500 customers and advanced 9-1-1 solutions for the local, State, Regional, and DoD customers both domestically and internationally. MicroAutomation has partnership agreements with all major phone, CAD, and systems manufacturers and holds its own GSA Schedule 70 contract and is a certified Minority Business Enterprise (MBE).

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