Our platform serves two important purposes: one-on-one mobile engagement and simplicity in capturing customer information. Getting customers into the sales funnel without a phone call or visiting another page is important.
GULF BREEZE, Fla. (PRWEB) November 20, 2014
Mobile chat platform MobiChat is launching its services with the unveiling of its Real Capture platform, designed to enable customers to complete mobile forms right inside of the chat.
“We built MobiChat because we wanted to help companies provide a better customer experience to mobile users,” said Douglas Petrie, co-founder of MobiChat. “Our platform serves two important purposes: one-on-one mobile engagement and simplicity in capturing customer information. Getting customers into the sales funnel a phone call or visiting another page is important.”
MobiChat, which is designed for all smart phones, connects businesses with consumers via our desktop CRM, mobile apps, or API. When a user visits a mobile site and seeks to chat with a live person, he or she will click on the chat and be instantly connected.
“The replies are captured, validated, and posted just like a form would,” Mr. Petrie said. “After the data is captured, Real Capture can redirect the customer to another URL, give them a phone number to click, or agents can continue the dialogue.” Real Capture is ideal for businesses seeking to truly understand the people visiting their site or app.
“As the world gets more digital and less personal, consumers are more demanding than ever,” Mr. Petrie said. “Messaging is the preferred means of communicating on mobile phones. MobiChat’s Real Capture technology gives customers an interface similar to text messaging where they can get instant answers and take the next step. “
For more information on MobiChat and Real Capture technology, please visit http://www.mobichat.com.
About MobiChat LLC
MobiChat LLC is a bootstrapped company that was founded by successful entrepreneurs in the lead generation industry. The platform is completely proprietary and contains many unique features to increase campaign success. The company is constantly innovating the Real Capture platform to evolve with the every changing needs of mobile users and technologies.