Amanah Responds to Pew Survey: Warns Companies Security Isn’t The Customer’s Job

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Amanah Tech Inc, one of Canada’s top hosting providers for online businesses, has issued a warning to tech companies about their role in the privacy of consumers online.

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I feel that the task of keeping one’s private data safe when accessing the Internet shouldn’t be the sole purview of the user. Businesses should take an equal role in securing customer data."

Amanah Tech Inc, one of Canada’s top hosting providers for online businesses, has issued a warning to tech companies about their role in the privacy of consumers online.

A recent Pew Research Center survey found that the vast majority of American Internet users feel as though they’ve lost control over how businesses gather and utilize their personal information. In what will be the first of four separate surveys, Pew asked 607 adults about their perception of privacy after the recent Snowden scandal. It found that the majority of respondents had very little confidence in online security tools, while less than a quarter felt it was easy to be anonymous on the Internet, and more than half wanted to make a bigger effort to protect their information online.

“This survey is troubling for a few reasons,” explained Nezar Freeny, “but primarily, it’s because it represents a breakdown in the trust between business and customer. People don’t believe that the organizations they’re working with have their best interests at heart; they feel as though their information is not secure and is completely out of their control.”

“That so many of those surveyed appear to believe it’s their job to protect their own privacy online is equally problematic,” Freeny continued. “I feel that the task of keeping one’s private data safe when accessing the Internet shouldn’t be the sole purview of the user. Businesses should take an equal role in securing customer data - and ensuring it’s used only with express consent.”

According to Amanah, that responsibility involves ensuring that one’s organization uses secure networks and offering one’s users clear terms of service that will allow them to easily understand how their information will be used. The survey found that most consumers don’t object to sharing some personal information to access online services; so long as a user believes a business has their best interests at heart, they won’t take issue with giving away some private data.

“Trust is an extremely important commodity,” said Freeny. “Businesses - especially those that operate chiefly online - must do everything in their power to foster it amongst their users if they wish to enjoy any sort of competitive success.”

Amanah maintained that it remains dedicated to securing the privacy of both its clients and their customers.

About Amanah:

Founded in 2001, Amanah has always strived to be the best in the industry at understanding - and providing for - the technological needs of online businesses. With a data center in 151 Front Street, Canada’s top point of presence, Amanah is well-equipped to serve its large client base, offering domestic addresses in both Canada and the United States. Amanah clients enjoy a direct connection to some of Canada’s top ISPs along with unmetered bandwidth, enterprise-grade speed and hardware, powerful security and a 100% Uptime SLA. For more information, visit http://amanah.com/.

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Nezar Freeny
Amanah
+1 416 603 9825
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@Amanahtech
since: 08/2012
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