Crowley Offers Holiday Shipping Tips for Caribbean Residents and Businesses

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For residents and businesses in the Caribbean, shopping for the holidays can present the challenge of getting purchases home in time for the festivities. Crowley Maritime Corp.’s shipping and logistics services pick up where retailers leave off.

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Crowley really makes it easy for consumers in the islands. We can take your online purchases, or those that you make in-store when visiting the U.S. or Puerto Rico, and ship them all the way home to your door.

It’s that time of year again! The holidays are around the corner and so are the sales – Black Friday, Cyber Monday and all the shopping days beyond. For residents and businesses in the Caribbean, shopping for the holidays can present the challenge of getting purchases home in time for the festivities. After all, most U.S.-based big box stores and online retailers don’t ship to the Caribbean. In those instances, Crowley Maritime Corp.’s shipping and logistics services pick up where retailers leave off.

To explain the service, Crowley has released a short, informative video that walks online shoppers, as well as those who make purchases in Miami and Puerto Rico, through the process of shipping their purchases home to the Caribbean in time for the holidays (outlined in detail below).

Additionally, Crowley has established the following phone numbers to help shoppers get the information and help they need quickly. The numbers are toll-free +1-888-973-0049 or +1-904-900-2006.

Crowley makes the holiday magic possible through its less-than-container load (LCL) services to get consumer purchases – large or small, online or in store – home without the headache and without blowing the budget. Once packages are delivered to Crowley’s warehouse in either Miami or in Guaynabo, Puerto Rico, Crowley professionals handle the rest, including Customs clearance. Online shoppers can use Crowley’s Miami warehouse address as if it were their own.

With a single-point of contact, availability of barrels and packaging materials, cargo insurance options and acceptance of credit cards, Crowley makes the entire process simple for shoppers.

“Crowley really makes it easy for consumers in the islands,” said St. Thomas resident Kishma Vincent, manager, sales, Crowley. “We can take your online purchases, or those that you make in-store when visiting the U.S. or Puerto Rico, and ship them all the way home to your door.”

“We work with island consumers to make sure their needs are met from start to finish in the shipping process,” said Tony Otero, Crowley vice president. “We can transport virtually any sized shipment – from small and medium-sized packages to home appliances, furniture, loaded pallets and more – to the desired location anywhere in the Caribbean. Getting shipments in motion is as easy as consigning purchases (cargo) to Crowley then our experts handle the rest.”

With weekly sailings, cargo is taken from Miami, Fla., or San Juan, Puerto Rico, to the Caribbean island of residence, where on-site, experienced logistics professionals quickly clear packages through Customs for release to the customer. Crowley can also arrange for additional services, including door delivery, warehousing, consolidation, deconsolidation or even expedited air shipment to a secondary location.

To ship U.S.-based online purchases to the Caribbean, shoppers should follow these steps:

  • Submit Crowley’s Miami warehouse address (10205 NW 108 Avenue, Suite 1, Miami, FL 33178) as the recipient shipping address when making online purchases.
  • Specify that the shipment is to Crowley Maritime, in care of (C/O) the recipient name.

•Contact Crowley’s Miami holiday shipping team at +1-305-463-4800 or teamcaribbean(at)crowley(dot)com to provide the tracking number and a copy of the on-line invoice.

To ship Miami purchases to the Caribbean, shoppers should follow these steps:

  • Bring or have purchases delivered to Crowley’s Miami facility (10205 NW 108 Avenue, Suite 1, Miami, FL 33178).

o If packages are brought to Crowley in-person, shopper will meet with a holiday shipping expert to discuss the details of the delivery to the Caribbean.
oIf direct delivery from the store is arranged, the shipper should call Crowley’s Miami holiday shipping team at +1-305-463-4800 to discuss the details of the shipment.

  • Shopper will be asked to complete a form that provides shipping instructions, as well as a copy of the commercial invoice or store receipt.

To ship Puerto Rico purchases to the Caribbean, shoppers should follow these steps:

  • Call 787-793-8575 or email ccl.traffic(at)crowley(dot)com to arrange for pickup of large cargo within Puerto Rico or deliver smaller cargo to Crowley’s warehouse in Guaynabo (Centro Internacional de Comercio, EDIF 13, CARR. 165 KM 2.4, Guaynabo, PR 00970). If packages are brought to Crowley in-person, shopper will meet with a holiday shipping expert to discuss the details of the delivery to the Caribbean.
  • Shopper will be asked to complete a form that provides shipping instructions, as well as a copy of the commercial invoice or store receipt.

Jacksonville-based Crowley Holdings Inc., a holding company of the 122-year-old Crowley Maritime Corporation, is a privately held family and employee-owned company. The company provides project solutions, energy and logistics services in domestic and international markets by means of six operating lines of business: Puerto Rico/Caribbean Liner Services, Latin America Liner Services, Logistics Services, Petroleum Services, Marine Services and Technical Services. Offered within these operating lines of business are: liner container shipping, logistics, contract towing and transportation; ship assist and escort; energy support; salvage and emergency response through its TITAN Salvage subsidiary; vessel management; vessel construction and naval architecture through its Jensen Maritime subsidiary; government services, and petroleum and chemical transportation, distribution and sales. Additional information about Crowley, its subsidiaries and business units may be found on the Internet at http://www.crowley.com.

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Mark Miller
Crowley Maritime Corporation
+1 (904) 727-4295
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