The Inside Guide really started as a way for us to give our clients great advice in a setting similar to that of a friend.
Chantilly, VA (PRWEB) November 25, 2014
Moss Building & Design is an award-winning residential remodeling company that has been serving the Northern Virginia area for over a decade. With superior customer care and exquisite remodeling, Moss is a strong leader of the home improvement industry in Fairfax, Arlington, and Loudoun counties.
As a way to further provide quality and great service, Moss is proud to announce the launch of their “Inside Guide” to Northern VA homeowners. The Inside Guide is a unique, educational opportunity for potential customers. The Inside Guide takes the form of a one-on-one call with a Sales Consultant where homeowners can address questions that are the most pertinent to them whether its budget or the remodeling process. While Moss still offers their free in-home consultations, the Inside Guide is for any client who wants more information whether general questions about remodeling or specific details of their project.
As a trusted Northern VA remodeler, Moss has taken on a role as advocate to clients and homeowners who consult them. Moss knows very well that the remodeling industry as a whole makes clients cautious which can come from negative past experiences. The remodeling industry can also feel mysterious to homeowners, and the Inside Guide is a way for Moss to steer customers through the process and provide them information in a timely and transparent manner.
Co-owner, Jason Hampel sees Moss’ new approach as another way to meet clients where they are in the remodeling process. “The Inside Guide really started as a way for us to give our clients great advice in a setting similar to that of a friend. The remodeling industry can be difficult to maneuver and by giving homeowners advice that is helpful to their home and family, we help them make the best decision for them on their timeline.”
About Moss Building and Design and Moss Home Services:
For home improvement in Northern Virginia, you can count on Moss Building & Design and Moss Home Services.
Moss is an award-winning residential remodeling and home services company located in Chantilly, Virginia. Since 2001, they have established a reputation for excellence in remodeling additions, kitchens, bathrooms and basements and performing home services throughout Northern Virginia. Their customers see them as a trusted partner and they are very proud of their exceptional 80% repeat customer and referral rates. Moss Building and Design has won consumer awards such as Angie’s List Super Service Awards for the last four years and has an A+ rating from the Better Business Bureau, as well as many other industry building and design awards.