Together with Autotask, Pulseway are striding to create a solution that allows customers to be more productive.
Dublin, Ireland (PRWEB) November 25, 2014
The integration with Pulseway, a leading remote monitoring and management solution will benefit over 300,000 IT users by offering support agents a centralized dashboard for monitoring alerts by forwarding Pulseway incidents as Autotask tickets.
Additionally the integration will allow users to filter which notification priorities get posted to Autotask’s Service Desk, use Pulseway Group Policies to provision all agents for a particular client to use their corresponding Autotask Account and give them the ability to select on which Service Desk queue tickets will be created.
“It’s all about putting the customer first,” said Marius Mihalec, CEO of Pulseway. “Together with Autotask, we are striding to create a solution that allows customers to be more productive.”
“Their expertise and shared commitment to helping customers grow their businesses has made this an ideal integration and partnership,” said Len DiCostanzo, Senior Vice President Community and Business Development at Autotask.
For more information about Autotask visit autotask.com.
For more information about Pulseway visit pulseway.com.
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Los Angeles, Munich and Sydney. Visit autotask.com for more information.
Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.
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