Atlanta, GA (PRWEB) November 25, 2014
As part of the referral partner agreement, the Presence team will work closely with Idaeon sales representatives to help them market to and nurture prospects and clients. The partnership enables Idaeon to provide more options to clients who are seeking a highly flexible, all in one contact center solution.
Mike Mandato, EVP, Presence North America said of the new referral partner, “As we continue our expansion in North America, Canada is a key contact center market for us. Working with Idaeon gives us the ability to better connect with Canadian companies and will open doors that would otherwise have been unreachable. We are very excited to be working with such a great team and look forward to growing this partnership into bigger and better things."
"We're excited to be working with Presence because we are always on the lookout for the best possible software solutions for our clients," said Manie Eagar, CEO of Idaeon Inc. "Being able to offer Presence Technology software as an option helps us do our jobs more effectively and deliver on our customer promise."
Idaeon Inc. is based in Canada and provides business advice, IT training and SaaS solutions to their numerous clients.
About Idaeon Inc.
Idaeon Inc. offers expert advisory, training, and Software-as-a-Service solutions to companies across North America. We strive to help businesses plan, solve, and grow by leveraging cutting-edge technological capabilities, strong industry knowledge, and a passion for what we do. Together we work with our clients to discover organizational value, provide fresh insights that align strategy with execution, and design systems that promote high performance team environments.
About Presence Technology
Presence Technology is a worldwide leading provider of multi-channel contact center solutions that enable contact centers to optimize resources and improve communication process efficiencies. Designed to work as a standalone solution or in tandem with an existing PBX, Presence simplifies communication between businesses and their customers, reducing the need for costly equipment changes or upgrades. Presence solutions are consistently recognized for quality and innovation, most recently receiving TMC awards for Unified Communications Product of the Year and Communications Solutions Product of the Year. Presence has a portfolio of global clients serviced by a team of highly skilled professionals, and a network of strategic partners in North America, Latin America, Europe, and Africa supporting their efforts around the world. Visit presenceco.com for more information.