The MIA mobile app...reflects our commitment to weaving technology and innovation into all that we do at MIA, particularly on the customer-facing side of the business.
Miami, FL (PRWEB) November 25, 2014
Just in time for the busy holiday travel season, Miami International Airport is launching MIA Airport Official today, its free mobile app for on-the-go airport visitors and the latest way the global gateway is leveraging technology to improve the customer experience. The user-friendly guide to information about airport parking, ground transportation, dining, shopping, flights and more puts all MIA has to offer at the fingertips of iPhone and Android users.
Developed in conjunction with Austin-based mobile app leader Phunware, the MIA mobile app is built on a simple, intuitive platform that allows users to confidently navigate MIA’s 7.5 million square feet of terminal space, more than 200 shops and restaurants, and numerous ground transportation options. A real-time flight tracking feature and essential information on the airport’s 58 passenger airlines bring added value to app users, and in a direct nod to MIA’s diverse international customer base, the MIA mobile app features fully bilingual functionality in English and Spanish. The app also includes an “Around Me” feature that allows passengers to pinpoint their location in MIA and view all amenities within a five-minute walk.
“Our passengers are more tech-oriented than ever before, and they rightfully expect airports to offer customer service amenities in the digital space,” said Miami-Dade Aviation Director Emilio T. González. “The MIA mobile app is one way that we’re meeting that demand, and it reflects our commitment to weaving technology and innovation into all that we do at MIA, particularly on the customer-facing side of the business.”
MIA Airport Official is now available for free download at Google Play and the iTunes App Store. Future versions of the app will incorporate Bluetooth-driven beacons that were recently installed throughout MIA and allow for concessionaires, airlines and other airport stakeholders to push relevant information to mobile users.
Miami International Airport offers more flights to Latin America and the Caribbean than any other U.S. airport, is America’s second-busiest airport for international passengers, and is the top U.S. airport for international freight. MIA is also the leading economic engine for Miami-Dade County and the state of Florida, generating business revenue of $33.5 billion annually and welcoming 70 percent of all international visitors to Florida. MIA’s vision is to grow from a recognized hemispheric hub to a global airport of choice that offers customers a world-class experience and an expanded route network with direct passenger and cargo access to all world regions. For more information about MIA click http://www.miami-airport.com.