Derdack aims to fully automate critical communications

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Derdack, provider of enterprise notification, mobile alarm and incident management software, announced their next major release of their flagship product, Enterprise Alert®. With Enterprise Alert 2015, enterprises and organizations can benefit from fully automating critical notifications and emergency communication processes, from mobile alarm management and app-based mobile incident handling.

Derdack’s Enterprise Alert transforms the way in which critical incidents are communicated and maintenance engineers, IT admins, crisis managers or security officers are notified when and wherever needed.

“Derdack’s Enterprise Alert transforms the way in which critical incidents are communicated and maintenance engineers, IT admins, crisis managers or security officers are notified when and wherever needed. It provides full automation of previously manual processes and communication-enables your applications and services. With Enterprise Alert customers profit from a full closed-loop incident response cycle, ensuring that no critical message goes unnoticed and immediate action can be taken.” comments Matthes Derdack, Group CEO of DERDACK.

Derdack’s notification software aggregates incidents and critical events into a central hub, thus filtering noise and reducing communication to relevant alerts. Smartphone apps for Android, iOS, Windows Phone and Blackberry enable a fast and targeted incident response for engineers, IT admins and other operational staff from any location. The software fully automates the communication between machines, business processes and operational personnel or affected users. With Enterprise Alert Derdack aims at significantly improving operational excellence in datacentres, manufacturing, energy, power and utility creation and distribution.

Enterprise Alert 2015:

  • Accelerates the speed and reliability of delivering incidents and emergency alerts
  • Fully automates critical notification and communication workflows
  • Centralizes alert management and reduces notification “noise”
  • Provides smartphone apps for truly mobile alarm management, incident response and remote control of IT systems
  • Is the most advanced solution for on-call staff scheduling and alerting
  • Enables targeted, auditable notifications with delivery tracking and escalations
  • Uses the full range of communication channels like voice, text, IM, push, email, fax, etc
  • Integrates seamlessly with any business application

Derdack’s new product release provides major enhancements and introduces great new features for scheduling and alarming on-call staff, automated voice conferencing and communication, alarm flood protection, factory system integrations, Active Directory synchonization, notification intelligence, multiple time zone cooperation, drag & drop maintenance windows, OPC connectivity and high availability. The user interface of Enterprise Alert is fully touch-enabled and provides cross-browser support. The software supports on premise and private cloud installations. It is available from the Windows Azure Marketplace.

To learn more about Derdack’s notification and communication automation solution, please visit and join Derdack at booth 443 at the HP Discover EMEA on December 2-4 in Barcelona.

About Derdack
Derdack’s Enterprise Alert transforms critical incident communication to a reliable, fully automated and mobile process. Derdack’s notification software helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Derdack is recognized for its intuitive yet inspiring software products and has customers in over 50 countries worldwide and in all verticals. Clients include BMW, Daimler, Imtech, Advance Auto Parts, BT Global Services, Principality and Sheraton.

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Kathleen Zschieschang
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